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How can I call Dropbox support?

Level 2

How do you contact Dropbox by phone?

2 Replies

Re: Contact Info

Hi there, currently we only provide phone support for team admins of Dropbox Business subscriptions on the Advanced or Enterprise plans.
Depending on your subscription, you might have access to chat, and email support is available for all users.
You can view all your support options from the following page when logged into your account:
If it is regarding a general query, unrelated to specific account and billing details, then I can assist here. 
Please let me know more about how I can help today!

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Re: Contact Info

Super User II

If you have a Dropbox Business Advanced or Enterprise account, you can find the Support phone number and required PIN for your account in your Admin console under Help. If you have a Basic, Plus, Professional or Business Standard account, phone support is not available and you'll need to open a ticket for assistance.

Open your ticket here:
Track your ticket here:

Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).

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How can I call Dropbox support?
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