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How can I cancel the subscription of Dropbox Business?

Level 3
I received my bank informed me the Dropbox business charged me 750USD without notice of free month trial of Dropbox plus trial. But I am a housewife I don’t need to pay USD750 for Dropbox business, I would like to cancel Dropbox business and my credit card bank refuse to pay , please help me to cancel this subscription, I don’t need it. thank you.
2 Replies

Re: How can I cancel the subscription of Dropbox Business?

Super User

It would be best to submit an email here:


if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!


Re: How can I cancel the subscription of Dropbox Business?

Hey there (@LeeMaggie), as we can only look into payment-specific inquiries through our Official Support channel (i.e. we’ll need sensitive details that can’t be accessed on our Forum) & I haven’t been able to locate an open ticket on our system when searching for your inquiry, I’ve made sure to reach out to you directly via email on my end. 
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you from more closely. I hope that this is helpful to you & I’ll be awaiting your next reply on our email correspondence. Thanks! 


Community Moderator @ Dropbox


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How can I cancel the subscription of Dropbox Business?
2 Replies
1 Like
Solved! : See solution