cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues updated. Learn more

default

yes

Highlighted

How can I downgrade from Professional trial to Plus?

How do I switch my plan from 30 day professional trial to a plus plan? When I click the switch plan link nothing happens.  

2 Replies

Re: Switching plan

Dropboxer
Dropboxer
Hi there, you can’t downgrade directly from a Professional trial Dropbox Plus.
 
You can however cancel the Professional trial, and once it ends, you can re-upgrade to the Plus plan!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Switching plan

If I cancel my trial and re-upgrade to the plus plan, will I lose the data in my account? Thanks!

Reply
Loading...
Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

How can I downgrade from Professional trial to Plus?
526 Views
2 Replies
1 Like
Solved! : See solution
Who's talking
Top contributors to this post