How do I cancel subscription

[Simpson3501]

the instructions on how to delete my upgrade subscription isn't very clear or in fact misleading. Once I download my photos to a thumb drive, I plan to kill the app. unless reaches out to me soon.

[Rich]

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dseifert wrote:

I think the confusion is CANCEL PLAN doesn't = cancel account and most of us wanting to do this are not wanting to downgrade but completely cancel account.

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What you want to do is delete your account, after canceling your subscription. Canceling your subscription/plan only prevents it from being renewed on the next billing cycle, downgrading you to a Basic account. To completely get rid of your account you want to first cancel the subscription, and then delete the account.

• https://www.dropbox.com/help/security/delete-account

[cyan1]

...

[Rich]

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cyan1 wrote:
I'd really like to cancel my account as well. It's interesting how they make all of this so difficult. This is the most difficulty I've ever had with trying to figure out how to cancel a plan and deactivate an account

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• https://www.dropbox.com/account

Delete your Dropbox account

[pjeanfenton]

Please CANCEL my regular dropbox subscription. I have been requesting this for 2 WEEKS. PLEASE ASAP!!!

[Rich]

No one here can help you. You either need to contact Support, or you can cancel it yourself from the bottom of your Account page.

[bradmcewan]

DROPBOX users dropping like flies if they don't hurry up and do a quick fix to this problem.  Very simple to do a quick fix but they don't want to because of the amount of money they are siphoning. Little do they know that they are going to have to refund all these customers very soon and users will be switching to a new company.

[bradmcewan]

Quit playing stupid and resolve the issue on the website before further action is taken.

[Rich]

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bradmcewan wrote:

Very simple to do a quick fix

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There's nothing to fix. It's extremely simple to cancel your subscription if you have one. There are different ways to do it, depending on the account type or where you purchased it.

Plus or Professional:

• https://www.dropbox.com/help/billing/cancel-dropbox-plus
• https://www.dropbox.com/help/billing/downgrade
• https://www.dropbox.com/help/billing/plus-refund

Subscriptions purchased from mobile device:

• https://www.dropbox.com/help/billing/app-store-subscriptions
• https://www.dropbox.com/help/billing/google-play-subscriptions

Business:

• https://www.dropbox.com/help/business/cancel-subscription
• https://www.dropbox.com/help/billing/business-refunds

Trial subscriptions:

• Plus:
  • https://www.dropbox.com/help/space/cancel-plus
• Business:
  • https://www.dropbox.com/help/business/cancel-subscription

[Rochellehubbar2]

That's not what I wanted this is not something I do everyday. Still trying to digest the things I'm just finding it hard for me ,so if anyone can understand stand

[Mark]

What exactly is the issue Rochellehubbar2?