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How to change from business to personal account?

Hi,
I accidentally chose to have a 'business' account but since I mostly use it for personal matters I would like to convert it to a personal account?

 

Do you know how to do that? I have both a business and personal account which I therefore need to convert my business to a personal account.

19 Replies

Re: How to change from business to personal account?

Community Manager
Community Manager

Hi Christoffer

You can have both actually slightly smiling face

Here you can find more details: https://www.dropbox.com/en/help/4238




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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Re: How to change from business to personal account?

Hi Ed,

Thank you for your quick reply! But it is not about signing in but changing the account to a personal (maybe in settings or so). I cannot figure out how to. Maybe I need to contact Dropbox?

Best regards,

Christoffer

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Re: How to change from business to personal account?

Level 1

I have the same issue... My personal account became the business account and my business account is my personal account. I had over 8 gig of space in my "original personal account" so I want that to stay my personal account... Any suggestions on how to contact an admin to have these switched...

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Re: How to change from business to personal account?

Level 1

I have the same problem. Help please! I think I'd rather give up on this 'trial' and revert back to just having my personal dropbox with my 18gig

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Re: How to change from business to personal account?

Level 1

Still have this issue and didn't want to this to get lost! Has anyone received feedback from Dropbox on how to fix this issue? 

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Re: How to change from business to personal account?

Level 1

I have the same problem as well. Accidentally changed my original Personal folder to Business. Hopefully Dropbox will respond to this issue.

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Re: How to change from business to personal account?

Community Manager
Community Manager

You just need to swap your work email address with your personal email address. More instructions here: https://www.dropbox.com/en/help/9124#change




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Re: How to change from business to personal account?

Level 1

As Ed says, if you want to switch which account is personal and which is business, you can switch the email addresses.

If you want to revert your business account back to a personal account (for example, you wish to discontinue the trial) its a two step process:

1. First cancel the Business account, and turn it back into a Team account (https://www.dropbox.com/en/help/531)

2. Leave the Team and convert it back into a Personal account (https://www.dropbox.com/help/9142)

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Re: How to change from business to personal account?

I had the same problem. 

Just erase and / or sign out of the team folder. This will make your business account a personal again, w/o having to change your email 

 

 

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How to change from business to personal account?
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