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Known issues - updated July 19th see more

I'm unable to change my Avatar picture in the Community.

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I'm unable to change my Avatar picture in the Community.

This guy has his own Profile picture upload and we can't upload our own Profile picture here?thinking face

1 Accepted solution

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Super User

Re: No more space from referrals


@Flow9 wrote:

This guy has his own Profile picture upload and we can't upload our own Profile picture here?


Hello, @Flow9...

 

Welcome to the community.

 

When you say, "this guy", are you referring to me (310EInerd face ?  If so, the difference to upload a profile picture within the forum may be due to the fact that I've been an active member since 2015 (whereas you're new).

 

If you don't see the option to Upload an Avatar while logged-in to DropboxForum.com then it's probably because you recently joined (view screenshot below).

 

NOTE:  It's a common practice in most forums that you must meet varying criteria in order to upload a custom avatar (or: add signatures, website or social media links).


DBx_UploadAvatar_001.JPG


To test my theory, I looked at my wife's forum profile.  She's been a member for 2+ years but has never posted a comment.  She can change her avatar to one of those provided but the "Upload an Avatar" link is not visible via DropboxForum.com (view screenshot below).


DBx_UploadAvatar_002b.jpg


TRY THIS METHOD INSTEAD:

 

I suggest that you login to Dropbox.com to upload your custom avatar (view screenshots below).

 

DBx_UploadAvatarViaDBxCom_001b.jpg


DBx_UploadAvatarViaDBxCom_002.JPG


Now, login to DropboxForum.com to see if your custom avatar carries over to the forum.  You may have to refresh your browser a few times (F5) or clear your browser's history for the change to appear (login using a different browser).

 

If it doesn't work, well... I tried nerd face



HELP CENTER ARTICLES:

2 Replies
Super User II

Re: No more space from referrals

You can slightly smiling face

Click on "your" icon at the top right and My Profile

 


PenguinPenguin - Penguin - Penguin - Penguin


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Solution
Super User

Re: No more space from referrals


@Flow9 wrote:

This guy has his own Profile picture upload and we can't upload our own Profile picture here?


Hello, @Flow9...

 

Welcome to the community.

 

When you say, "this guy", are you referring to me (310EInerd face ?  If so, the difference to upload a profile picture within the forum may be due to the fact that I've been an active member since 2015 (whereas you're new).

 

If you don't see the option to Upload an Avatar while logged-in to DropboxForum.com then it's probably because you recently joined (view screenshot below).

 

NOTE:  It's a common practice in most forums that you must meet varying criteria in order to upload a custom avatar (or: add signatures, website or social media links).


DBx_UploadAvatar_001.JPG


To test my theory, I looked at my wife's forum profile.  She's been a member for 2+ years but has never posted a comment.  She can change her avatar to one of those provided but the "Upload an Avatar" link is not visible via DropboxForum.com (view screenshot below).


DBx_UploadAvatar_002b.jpg


TRY THIS METHOD INSTEAD:

 

I suggest that you login to Dropbox.com to upload your custom avatar (view screenshots below).

 

DBx_UploadAvatarViaDBxCom_001b.jpg


DBx_UploadAvatarViaDBxCom_002.JPG


Now, login to DropboxForum.com to see if your custom avatar carries over to the forum.  You may have to refresh your browser a few times (F5) or clear your browser's history for the change to appear (login using a different browser).

 

If it doesn't work, well... I tried nerd face



HELP CENTER ARTICLES:

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