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I need help with a billing inquiry. Any ideas?

Level 2

I bought Dropbox plus and agreed to pay monthly and as soon as my credit card info was supplied you deducted the full annual amount....this is not on ??????

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Re: Billing error

Dropboxer

Hey there @Idsfred - sorry to hear that!

Would you mind if I reached out to you via email directly to get this resolved as in this way I will have all of my tools available? 

Let me know and we'll take it from there!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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I need help with a billing inquiry. Any ideas?
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