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I set ONE folder to be available offline on one device, deleted that folder... and Dropbox starts ma

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I set ONE folder to be available offline on one Android device, assuming that it would let me then transfer to the SD card or local drive.

 

Since there is no such feature, I tried turning on the Available Offline feature for THAT ONE FOLDER, consisting of 7 files.

Seeing that it wouldn't allow me to save/download to the phone drive or SD card, I deleted that folder.

Now the next time I boot the phone, iand Dropbox starts madly downloading EVERY FILE AND FOLDER IN MY DROPBOX to be available offline on my phone! 

I can't even find a way to shut that off at an account, device, or folder level.   

The only way I could stop it (short of deleting and reinstalling the app) was to go into Available Offline and manually toggling the switch for EVERY **bleep** ELEMENT.

Please tell me I missed something and that it isn't this stupid.

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Re: I set ONE folder to be available offline on one device, deleted that folder... and Dropbox start

Dropboxer

Hey there @CrabBox - sorry to hear about this.

Could you share a screenshot of this so I can have a visual too (assuming that it's still happening)?

Also, note that you can export a file to your external SD card by following these steps:

  • Tap the Quick Action button to the right of the filename
  • Scroll down and tap “Export”
  • Tap “Save to device”
  • Select your external SD card*

  •  

    If you do not see your external SD card listed, while you are in the “Save to” menu (after tapping “Save to device”), tap “Menu” then “Settings” and then select “Display advanced devices”. You will then see your external SD card show up as an export location. 

Lastly, could you please try to clear the cache on your app and then sign out and back into your Dropbox account?

On Android:
- Tap the menu icon in the upper-left corner of the screen
- Select "Settings"
- Select “Clear Cache”. 

Once this is done then please ensure you log out of the Dropbox application, then restart your device and log back in again.

Keep me posted on your progress and we'll take it from there. Thank you.

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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I set ONE folder to be available offline on one device, deleted that folder... and Dropbox starts ma
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