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Level 2

I want to remove a license but I can only add

Hi, I m trying to find the option to remove 1 license which is not in use from my dropbox busineess account - all I can find is an option to add a license.

 

Help anyone? 

 

slightly smiling face

 

 

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Super User II

Re: Removing a license

Few things...

a) you can only remove licences if its at renewal time
b) it wont let you remove them to take you below your minimum seat agreement

c) try doing -1 on the add a licence page - that may work!

 


PenguinPenguin - Penguin - Penguin - Penguin


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3 Replies
Super User II

Re: Removing a license

Few things...

a) you can only remove licences if its at renewal time
b) it wont let you remove them to take you below your minimum seat agreement

c) try doing -1 on the add a licence page - that may work!

 


PenguinPenguin - Penguin - Penguin - Penguin


Heart Did this post help you? If so please mark it for some Kudos below. 


White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


Arrows Counter Clock Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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Level 2

Re: Removing a license

Thanks a lot  Mark - I found the -1 option slightly smiling face

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Level 2

Re: Removing a license

Mark, 

 

Thank you.  The -1 option on the add license page worked for me to remove a license.

 

Appreciate it!.

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