Hey Pam (@Fletchiemo), as we can only look into payment-specific inquiries through our Official Support channel(i.e. we’ll need sensitive details that can’t be accessed on our Forum), I’ve made sure to reach out to you on my end.
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you from more closely. I hope that this is helpful to you & I’m wishing you a wonderful week ahead!
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