cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Known issues updated. Learn more

Help us improve our online support experience by taking our short survey!

default

yes

Highlighted

Invitation to a business account

Level 4

I joined a business account via email invitation.  I soon discovered that my personal account was moved inside of this business account.  I want to unjoin this account and move my personal 1TB account back to my computer.  I cannot find how to do this.  Any suggestions?

3 Replies

Re: Invitation to a business account

Dropboxer
Dropboxer
Hi there, if you joined a Dropbox Business team, then only the team admin can convert your account back to a personal one, since they technically own your account and all your data within it now.
 
If this was a paid team, then you would have been downgraded from your paid personal plan, and would receive a pro-rated refund for the unused time on your plan.
 
Hope this info helps to clarify matters!



Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Invitation to a business account

Level 4

Issue solved... thanks.

Reply
Loading...

Re: Invitation to a business account

Dropboxer
Dropboxer
No worries, thanks for keeping me updated!
 
Have a great week ahead. slightly smiling face



Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.

Invitation to a business account
More about this post
193 Views
3 Replies
1 Like
Solved! : See answer
Who's talking
Top contributors to this post