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My personal dropbox is empty but still uses space

My personal account and business account from the office were synced in my mac.

The office is no longer using the service. Now my personal account seems to have 4 TB of info. I deleted ALL the files and no space is cleared... how can I empty it? IS it filled with the office files?  How can I un relate my personal account and the former office account? HELP!

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Dropboxer

Re: My personal dropbox is empty but still uses space

Hi there, @i_arnaud
 
If you’d like to see how much space is being taken up by regular and shared content, you can just navigate to your Plan tab for more info. I’d also recommend ensuring which account you’re looking into by checking the email address from the General tab
 

@i_arnaud wrote:

How can I un relate my personal account and the former office account? 

If you’re looking to disconnect your personal and work accounts, please have a look at this article which gives the relevant steps on how to do so
 
Let me know of any updates and of any further questions you may have!



Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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1 Reply
Dropboxer

Re: My personal dropbox is empty but still uses space

Hi there, @i_arnaud
 
If you’d like to see how much space is being taken up by regular and shared content, you can just navigate to your Plan tab for more info. I’d also recommend ensuring which account you’re looking into by checking the email address from the General tab
 

@i_arnaud wrote:

How can I un relate my personal account and the former office account? 

If you’re looking to disconnect your personal and work accounts, please have a look at this article which gives the relevant steps on how to do so
 
Let me know of any updates and of any further questions you may have!



Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
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