Please help. I am totally baffled.
I let my Dropbox Plus 1TB fill up with RAW files so it is now full.
On Outlook I deleted hundreds of RAW files BUT still find my Dropbox Plus full showing - 1TB allowed and 1TB used. I assume that this is because that the files are not deleted PERMANENTLY.
What is the quickest and easiest way to delete RAW files PERMANENTLY.
Deleting one by one would take the rest of my life!!
Thanks very Much.
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On Outlook I deleted hundreds of RAW files BUT still find my Dropbox Plus full showing - 1TB allowed and 1TB used.
Deleting items from Outlook won't delete them from your Dropbox account. There is no syncing between Dropbox and Outlook. You need to delete the files from the Dropbox folder on your computer, or delete them directly from your account on the Dropbox website.
I assume that this is because that the files are not deleted PERMANENTLY.
You don't need to permanently delete files. Deleted files do not count against your storage quota. Permanently deleting a file is just the option to remove an already deleted file without the possibility of recovery.
My Dropbox Plus account was full. I assume because I have uploaded too many RAW files in error.
I have now deleted a few hundred RAW files but my Dropbox Plus is still shown full - 1TB available and 1TB used.
Now I would have thought by the number of space-consuming RAW files that I have deleted then I would see some space now available but no - my Dropbox is still showing 100% full.
Any answers, please.
Hi Rich (Super User II)
I have been busy for a few days so only just got a chance to reply.
Thanks for your help and I think that I have sorted out the problem. This morning I transferred a folder containing 11,000 JPEG files from my Dropbox folder to my WD external hard drive. I then checked my space on the Dropbox website finding that, at last, my usage has gone down from 1TB (full) to 940GB. Suddenly Dropbox has burst into life and what I update on the Dropbox folder sychronises with the Dropbox website. Success!!
I suspect that I must still must have hundreds if not thousands of RAW files that are gobbling up my Dropbox space. The only way I know how to delete this is:-
- Go to Dropbox folder marked CAMERA UPLOADS.
- Open the folder to reveal hundreds of other folders with pictures taken over the past ten years.
- Methodically open each folder and sort by SIZE and delete the RAW files.
Do you know whether there is a simpler faster method?
Thanks for your continuing help.
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