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Level 6

Removing a licence

Hi there

Currently I have 3 licences of Business account but i need to remove 2 licences. When i go through the setting and manage licence i cant see any remove licence option. What can i do? How can i remove unnecessary licences?

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Super User II

Re: Removing a licence

Hi Pravesh,

It wont let you do that as the minimum number of licences for Business is 3

 


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5 Replies
Super User II

Re: Removing a licence

Hi Pravesh,

It wont let you do that as the minimum number of licences for Business is 3

 


PenguinPenguin - Penguin - Penguin - Penguin


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Level 6

Re: Removing a licence

Oh...Thanks Budy.slightly smiling face

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Level 2

Re: Removing a licence

Similar to the last question i saw but i am a business user who has somehow been assigned (and paying for) 5 licences but i only have 3 users and onlu need 3 licences.  And of course, no obvious way to delet a licence.  suggestions?

 

thanx

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Super User II

Re: Removing a licence

Hi Wilson,

I suggest contacting Admin/Support via www.dropbox.com/support or your Admin panel as you are actually on a *slightly* different product here. The user 5 licence was changed slightly with new prices/plans etc. and moved to three users.

You may find, however, that you cannot change your plan mid-year.


 


PenguinPenguin - Penguin - Penguin - Penguin


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