cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues - updated June 24thsee more

Removing a license

SOLVED
Go to solution
813 Views
3 Comments
1 Kudo
Highlighted
Level 2

Removing a license

Hi, I m trying to find the option to remove 1 license which is not in use from my dropbox busineess account - all I can find is an option to add a license.

 

Help anyone? 

 

slightly smiling face

 

 

1 Accepted solution

Accepted Solutions
Solution
Super User II

Re: Removing a license

Few things...

a) you can only remove licences if its at renewal time
b) it wont let you remove them to take you below your minimum seat agreement

c) try doing -1 on the add a licence page - that may work!

 


PenguinPenguin - Penguin - Penguin - Penguin


Heart Did this post help you? If so please mark it for some Kudos below. 


White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


Arrows Counter Clock Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

3 Replies
Solution
Super User II

Re: Removing a license

Few things...

a) you can only remove licences if its at renewal time
b) it wont let you remove them to take you below your minimum seat agreement

c) try doing -1 on the add a licence page - that may work!

 


PenguinPenguin - Penguin - Penguin - Penguin


Heart Did this post help you? If so please mark it for some Kudos below. 


White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


Arrows Counter Clock Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Level 2

Re: Removing a license

Thanks a lot  Mark - I found the -1 option slightly smiling face

Level 2

Re: Removing a license

Mark, 

 

Thank you.  The -1 option on the add license page worked for me to remove a license.

 

Appreciate it!.

Still stuck? Contact Support directly, or ask a question on the community.
Still stuck?
Top Contributors
Rich 4841
Mark 3764
Jane 1054
Tom_M 886
Greg K. 804