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Updating Credit Card

I didn't upgrade my credit card details in time and now I'm being forced to upgrade to the same plan I was on before. BUT I'm now forced to pay more than before ($152).  Even though there is an invoice on my account page for the lesser amount ($141.90).

It seems like a trick to get people to pay more money!

1 Reply

Re: Updating Credit Card

Super User II

Not a trick - after all its you who didnt update your credit card in time.

Seems like you may have been on a grandfathered plan OR sales tax etc. has changed when you updated your card.

The only way to know for sure though is to contact support at www.dropbox.com/support which you can then track at http://dropbox.zendesk.com


 


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Updating Credit Card
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