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able to log into dropbox with old password

Level 3

I changed my password on my account but i'm still able to access it using my old password. On my iphone app, it is updated but on dropbox.com, it isn't. On the website, I can log in using old and new password

3 Replies

Re: able to log into dropbox with old password

Dropboxer

Hey there @amsxc - funny thing what you mention.

Are these trusted devices that show up under your account's Security tab

Is it possible that this is caused by your browser somehow? Can you try an incognito window or clearing your cache?

Let me know of any updates!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: able to log into dropbox with old password

Level 3
it worked. it was the browser problem. thank for your help!
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Re: able to log into dropbox with old password

Dropboxer

Glad I could help @amsxc!

Have a marvelous week ahead and thanks for using Dropbox! 

It goes without saying, should you have any more questions you can always let us know; we're always one post away.

Cheers!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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able to log into dropbox with old password
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