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i no longer need service how do i stop it

Level 2

I no longer am in need of this service.  How do I stop service billing.

3 Replies

Re: i no longer need service how do i stop it

Super User II

You can go to www.dropbox.com/downgrade to stop it from the next payment cycle.


 


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Re: i no longer need service how do i stop it

Level 2

What happens to all my files and photos that were imported to Drop Box?

 

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Re: i no longer need service how do i stop it

Super User II

@hudsondc wrote:

What happens to all my files and photos that were imported to Drop Box?


Nothing. If you're over your storage quota you won't be able to sync or modify your existing files, but they won't be deleted. You'll still be able to access them using the Dropbox website. However, if you let your account go inactive, Dropbox will delete the entire account (usually takes one year of inactivity).

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Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

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i no longer need service how do i stop it
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