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outstanding bills

I have 2 charges on my AMEX business account from Dropbox, each for $60, on 9/29 and 10/29/2018.  I have cancelled my AMEX business account and want to pay by check.  Future charges should be billed to my personal AMEX account.  I am writing to notify you of this changes and appreciate your help in switching the account to be billed.  Awaiting further steps.

JM

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Dropboxer

Re: outstanding bills

Hey there (@jmedoff), as we can only look into payment-specific inquiries through our Official Support channel (i.e. we’ll need sensitive details that can’t be accessed on our Forum), I’ve made sure to reach out to you on my end. 
 
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you more closely. I hope that this is helpful to you & I’ll be awaiting your next reply on our email correspondence. Thanks!  



Jane
Community Moderator @ Dropbox
https://dropbox.com/support


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1 Reply
Dropboxer

Re: outstanding bills

Hey there (@jmedoff), as we can only look into payment-specific inquiries through our Official Support channel (i.e. we’ll need sensitive details that can’t be accessed on our Forum), I’ve made sure to reach out to you on my end. 
 
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you more closely. I hope that this is helpful to you & I’ll be awaiting your next reply on our email correspondence. Thanks!  



Jane
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
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