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recovering my Dropbox account


Hello. A month ago I deleted a Dropbox account. But I just realized that I had some important files that I forgot to save. Is there a way to recover it? I remember the mailbox and the password used. 

1 Reply

Re: recovering my Dropbox account

Hey @hi098.
Initially, please note that if you delete your account, we will initiate deletion of the Dropbox files you store on Dropbox after 30 days. If you mark a file within your account for permanent deletion, we will permanently delete it within 60 days in the normal course of operations. 
More importantly, deleting a Dropbox Basic, Plus, or Professional account can't be undone. You can find more details on this here
However, if you were part of a Business team and were deleted, or you’d like more info about this matter, due to account-specific info required, please contact our Support team
Let me know if you have any other questions. Cheers! grinning face

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