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Can you help me restore my missing files & understand how the deletions occurred in the first place?

Level 2

Can anyone help in regards to obtaining files that have mysteriously gone missing? I have lot of files that I've kept over the years that have magically disappeared. Now the folders that I had them saved to are empty. Thank you

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Re: Missing lots of files

Hey there (@friday9), thanks for the nudge! As I’d like to expedite matters for you, I’ve located your latest open request on our system & I’ve already made sure to forward it  to our restorations specialists’ inbox, so you may expect a reply from them on that email chain soon. 
I hope that this is-even slightly- helpful to you & please do let me know here in case you need further assistance in any way & I’ll check back with you asap. Cheers! 


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Missing files and folders

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Can you help me restore my missing files & understand how the deletions occurred in the first place?
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