cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues - updated Aug 14th see more

DropBox Access

SOLVED
Go to solution
402 Views
4 Comments
1 Kudo
Level 4

DropBox Access

I logged into my laptop, opened Word and my link to DropBox is no longer there. How do I reinstall it? I have already attempted to reinstall DropBox and successfully updated it, but the icon is still not there. 

Thanks in advance!

1 Accepted solution

Accepted Solutions
Solution
Super User II

Re: DropBox Access


wrote:

there is no folder on my computer. ... I can search and find "Dropbox" on my C drive.


That IS the Dropbox folder on your computer. You don't need to add it to a Library to be able to save to it. It's just a folder like any other on your computer. Click File then Save or Save As (or click the disk icon in the toolbar), click This PC or Browse, and navigate to the Dropbox folder. By default, it would be C:\Users\[your username]\Dropbox.


4 Replies
Super User II

Re: DropBox Access

Dropbox is usually just a folder on your computer. You should be able to just browse to that folder location in the Open and Save dialogs.

If you're referring to Dropbox as a Place within Word, see here:

 


Level 4

Re: DropBox Access

Thank you! That's just it... there is no folder on my computer. It's bizarre. Just gone. I can access it online, and I can search and find "Dropbox" on my C drive. However, I cannot add it to my Library or Favorites so that I can actually work on a doc and save it to Dropbox. Thoughts? I'm losing my mind...

Solution
Super User II

Re: DropBox Access


wrote:

there is no folder on my computer. ... I can search and find "Dropbox" on my C drive.


That IS the Dropbox folder on your computer. You don't need to add it to a Library to be able to save to it. It's just a folder like any other on your computer. Click File then Save or Save As (or click the disk icon in the toolbar), click This PC or Browse, and navigate to the Dropbox folder. By default, it would be C:\Users\[your username]\Dropbox.


Dropboxer

Re: DropBox Access

Hey @cmAggie

We haven’t heard back from you, so I’m thinking you’ve sorted this out. If you have any further questions or issues concerning your Dropbox, please don’t hesitate to contact us here, or at https://www.dropbox.com/support
 
Cheers!
 
[This thread is now closed. If you have a similar or new question, you can ask here]



Sanchez
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Still stuck? Contact Support directly, or ask a question on the community.
Still stuck?
Top Contributors
Rich 4371
Mark 3668
Jane 1194
Sanchez 975
Greg K. 888