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I'm facing an issue with blank Scrivener files when trying to retrieve them from Dropbox.

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I have saved my scrivener files on dropbox, but when I retrieve them, they turn out to be blank. What can I do about this?

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Re: scrivener

Dropboxer
Hey there (@Sharrylee), thanks for checking in with us on the Dropbox Community! 
 
Now there could be a few factors causing that (i.e. I wouldn’t exclude Dropbox coming into play as a variable either), as long as you determine that the issue pertains to the save location being inside the Dropbox folder & for that reason I’d suggest replicating outside the Dropbox folder as an initial troubleshooting step. From there, are you facing this discrepancy on a specific device or across devices? 
 
Please do let me know of your findings in your next message & we’ll take it from there!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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I'm facing an issue with blank Scrivener files when trying to retrieve them from Dropbox.
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