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Moving Hundreds of Files on Web Doesn't Work

Level 2

I only use the web interface because I use all sorts of computers and devices to access my Dropbox account.

Can anyone confirm that moving a few hundred files (say between 500 and 1000) at a time doesn't work reliably in the web interface because that's what I'm finding.  Wondering if there's any "fixes", like using certain browsers, etc.  So far the only think that works for me is to do it in chunks of 100 to sometimes 200 files will work.

 

(Forum message category list is missing lots of categories)

1 Reply

Re: Moving Hundreds of Files on Web Doesn't Work

Dropboxer
Hey there (@JazJ), thanks for checking in with us on the Dropbox Community! 
 
Following your post here, I’ve made sure to run a search on our system, I’ve located your open support request & I can see that you’re in an open discussion with my colleague there. I’ve made sure to include a copy of your comments, in order to gather all relevant details in one email chain. Please include all additional questions you may have on that discussion, as they have direct access to your account on our tools. 
 
I hope that this gets resolved soon for you & I’m always here in case you’d need further assistance in any way. Thanks for choosing Dropbox & have a wonderful rest of your day ahead! 
 
(PS: That’s some amazing feedback- I’ve included your comments on my report internally, so as to add your voice to the feedback we’re gathering!) 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Moving Hundreds of Files on Web Doesn't Work
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