cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Join our talk about Dropbox Paper later today! Learn more

Missing files and folders

Find missing files, restore them, and never lose files again.

Ask a question
Posts
Views
Replies
Last modified by 29m ago
19Views
3Replies
Last modified by 57m ago
8Views
2Replies

Files uploaded from App are missing

Dropboxer reply Expert reply
Last modified by 3 hours ago
86Views
6Replies
Last modified by yesterday
8Views
1Replies
15Views
1Replies

absent and files missing

Dropboxer reply Expert reply
Last modified by yesterday
37Views
2Replies

Missing files

Dropboxer reply
Last modified by Tuesday
78Views
3Replies
Last modified by Tuesday
136Views
6Replies

Unable to open pictures

Dropboxer reply
Last modified by Tuesday
12Views
1Replies

Drop Box to One Drive

Dropboxer reply Expert reply
Last modified by Monday
40Views
7Replies

Recreate my deleted folder!

Dropboxer reply Expert reply
Last modified by Monday
16Views
2Replies

Files images

Expert reply
Last modified by Monday
9Views
1Replies
Last modified by Saturday
143Views
1Replies
Last modified by Thursday
51Views
5Replies
Last modified by a week ago
19Views
2Replies
Last modified by a week ago
42Views
5Replies

Deleted files

Dropboxer reply Expert reply
Last modified by a week ago
19Views
2Replies

Restoring deleted files

Dropboxer reply Expert reply
Last modified by a week ago
87Views
7Replies
Last modified by a week ago
9Views
1Replies
Last modified by a week ago
76Views
4Replies

All my files and folders are gone

Dropboxer reply Expert reply
Last modified by a week ago
60Views
6Replies

Restore state

Dropboxer reply
Last modified by a week ago
8Views
1Replies

what is cfl.dropboxstatic.com.url

Dropboxer reply Expert reply
Last modified by a week ago
3449Views
23Replies
Last modified by a week ago
25Views
2Replies

Undo mass changes.

Dropboxer reply
Last modified by a week ago
16Views
1Replies

need photos from end of april til now

Dropboxer reply Expert reply
Last modified by a week ago
13Views
2Replies

Deleted Files

Dropboxer reply Expert reply
Last modified by McMotrik 2 weeks ago
899Views
24Replies
Last modified by 2 weeks ago
158Views
4Replies

Dropbox support is horrible

Dropboxer reply Expert reply
Last modified by 2 weeks ago
58Views
5Replies
Last modified by 2 weeks ago
59Views
1Replies
Posts
Views
Replies

Files uploaded from App are missing

Dropboxer reply Expert reply
Last modified by 3 hours ago
86Views
6Replies

Missing files

Dropboxer reply
Last modified by Tuesday
78Views
3Replies
Last modified by Tuesday
136Views
6Replies
Last modified by Saturday
143Views
1Replies

Restoring deleted files

Dropboxer reply Expert reply
Last modified by a week ago
87Views
7Replies
Last modified by a week ago
76Views
4Replies

what is cfl.dropboxstatic.com.url

Dropboxer reply Expert reply
Last modified by a week ago
3449Views
23Replies

Deleted Files

Dropboxer reply Expert reply
Last modified by McMotrik 2 weeks ago
899Views
24Replies
Last modified by 2 weeks ago
158Views
4Replies
Last modified by 2 weeks ago
59Views
1Replies
Last modified by 2 weeks ago
60Views
4Replies

Delete Files

Expert reply
Last modified by 2 weeks ago
34Views
1Replies

restore files

Expert reply
Last modified by 2 weeks ago
87Views
2Replies

Ransomware Restoration

Expert reply
Last modified by 2 weeks ago
427Views
9Replies
Last modified by svandivere 3 weeks ago
99Views
6Replies

Folder is missing content

Dropboxer reply
Last modified by 3 weeks ago
90Views
3Replies

Why are my files constantly being deleted?

Dropboxer reply Expert reply
Last modified by 3 weeks ago
252Views
11Replies

Deleted everything

Expert reply
Last modified by 3 weeks ago
19Views
1Replies

Deleted videos

Dropboxer reply
Last modified by 3 weeks ago
66Views
2Replies

My photos just disappeared

Dropboxer reply Expert reply
Last modified by 3 weeks ago
119Views
6Replies

tiny scan issue

Dropboxer reply Expert reply
Last modified by 3 weeks ago
395Views
8Replies
Last modified by 4 weeks ago
27Views
2Replies
Last modified by 4 weeks ago
13Views
1Replies

Shared link

Expert reply
Last modified by a month ago
41Views
3Replies
Last modified by a month ago
47Views
2Replies

Drobox Folder

Expert reply
Last modified by a month ago
87Views
3Replies

Sharing Folders

Dropboxer reply Expert reply
Last modified by a month ago
33Views
3Replies
31Views
1Replies
48Views
1Replies
169Views
3Replies
Posts
Views
Replies
Last modified by 29m ago
19Views
3Replies
Last modified by 57m ago
8Views
2Replies
Last modified by yesterday
8Views
1Replies
15Views
1Replies

absent and files missing

Dropboxer reply Expert reply
Last modified by yesterday
37Views
2Replies

Unable to open pictures

Dropboxer reply
Last modified by Tuesday
12Views
1Replies

Drop Box to One Drive

Dropboxer reply Expert reply
Last modified by Monday
40Views
7Replies

Recreate my deleted folder!

Dropboxer reply Expert reply
Last modified by Monday
16Views
2Replies

Files images

Expert reply
Last modified by Monday
9Views
1Replies
Last modified by Thursday
51Views
5Replies
Last modified by a week ago
19Views
2Replies
Last modified by a week ago
42Views
5Replies

Deleted files

Dropboxer reply Expert reply
Last modified by a week ago
19Views
2Replies
Last modified by a week ago
9Views
1Replies

All my files and folders are gone

Dropboxer reply Expert reply
Last modified by a week ago
60Views
6Replies

Restore state

Dropboxer reply
Last modified by a week ago
8Views
1Replies
Last modified by a week ago
25Views
2Replies

Undo mass changes.

Dropboxer reply
Last modified by a week ago
16Views
1Replies

need photos from end of april til now

Dropboxer reply Expert reply
Last modified by a week ago
13Views
2Replies

Dropbox support is horrible

Dropboxer reply Expert reply
Last modified by 2 weeks ago
58Views
5Replies
Last modified by 2 weeks ago
14Views
1Replies

ALL MY FOLDERS ARE GONE!!!

Dropboxer reply Expert reply
Last modified by 2 weeks ago
112Views
5Replies
Last modified by 2 weeks ago
50Views
7Replies
Last modified by 2 weeks ago
42Views
1Replies
Last modified by 2 weeks ago
27Views
3Replies
Last modified by 2 weeks ago
160Views
7Replies

Files...GONE

Dropboxer reply
Last modified by 2 weeks ago
21Views
1Replies

Recovery of deleted folders and files

Dropboxer reply Expert reply
Last modified by 3 weeks ago
29Views
2Replies

I lost my dropbox files

Dropboxer reply Expert reply
Last modified by 3 weeks ago
28Views
4Replies

Can't find files

Dropboxer reply Expert reply
Last modified by 3 weeks ago
29Views
2Replies

Recover deleted files or folders

You can easily recover most files or folders deleted within the previous 30 days (or longer, if you use Dropbox Business or have extended version history).

  1. Sign in to dropbox.com.
  2. Click the trash can icon at the top of the page; deleted files and folders appear in grey.
  3. Click the empty space beside the name of the file or folder you’d like to restore.
  4. Click the Restore button that appears near the top of the page.
Searching in Paper

Recover an individual file from ransomware or cryptolocker

  1. Sign in to dropbox.com.
  2. Select the file you’d like to see a previous version of.
  3. Click (the ellipsis icon).
  4. Click Previous versions.
  5. Select one of the previous versions to preview it.
  6. To restore to this previous version, click the Restore button.