cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Calling all Android users to try our new feature - Join now!

Missing files and folders

Find missing files, restore them, and never lose files again.

Ask a question
Posts
Views
Replies
Last modified by 2 hours ago
6Views
1Replies
Last modified by yesterday
21Views
1Replies
Last modified by yesterday
12Views
3Replies
Last modified by Saturday
15Views
1Replies

Who deleted my files?

Expert reply
Last modified by Tayash Saturday
63Views
15Replies
130Views
4Replies
Last modified by crewsgrady Friday
90Views
8Replies
13Views
0Replies
9Views
1Replies

Sync with my computer

Dropboxer reply Expert reply
Last modified by Friday
23Views
2Replies
Last modified by Friday
30Views
7Replies
Last modified by Friday
6034Views
116Replies
Last modified by Thursday
29Views
3Replies

PHone Call

Expert reply
Last modified by Thursday
22Views
3Replies
Last modified by Wednesday
25Views
1Replies
Last modified by Vik4 Wednesday
27Views
2Replies
Last modified by Wednesday
27Views
1Replies
Last modified by Wednesday
31Views
1Replies

Support never replies to my requests

Dropboxer reply Expert reply
Last modified by Wednesday
30Views
2Replies
Last modified by Wednesday
10Views
1Replies
39Views
7Replies

Crazy file

Expert reply
Last modified by Tuesday
35Views
5Replies
Last modified by Tuesday
40Views
7Replies

Missing files

Expert reply
Last modified by Tuesday
17Views
1Replies

Lost Files

Expert reply
Last modified by Monday
20Views
3Replies
Last modified by cabinetexpert a week ago
12Views
0Replies
Last modified by RedMoose a week ago
44Views
4Replies
Last modified by jhonthijzen a week ago
15Views
2Replies
Last modified by a week ago
31Views
7Replies
Last modified by a week ago
18Views
1Replies
Posts
Views
Replies
130Views
4Replies
Last modified by Friday
6034Views
116Replies

Support never replies to my requests

Dropboxer reply Expert reply
Last modified by Wednesday
30Views
2Replies

My old files

Expert reply
Last modified by a week ago
18Views
1Replies
73Views
8Replies
Last modified by CShanks a week ago
37Views
8Replies
39Views
1Replies

Access lost to two folders (& files)

Dropboxer reply Expert reply
Last modified by ColinC 2 weeks ago
113Views
5Replies
Last modified by 2 weeks ago
22Views
1Replies
Last modified by adrianaamarques 2 weeks ago
54Views
4Replies

Rescue Files; no Answer from Support

Dropboxer reply Expert reply
Last modified by Caroline R.8 2 weeks ago
211Views
4Replies
Last modified by peterhammer 3 weeks ago
129Views
4Replies

Can't find document

Expert reply
Last modified by Asoengkono 3 weeks ago
71Views
3Replies
Last modified by Mark835 3 weeks ago
33Views
2Replies

Recover files

Dropboxer reply Expert reply
Last modified by 3 weeks ago
55Views
2Replies

Deleted Files

Expert reply
Last modified by cwcastle a week ago
275Views
3Replies

Ransomware Restoration

Expert reply
Last modified by 4 weeks ago
253Views
7Replies
Last modified by 4 weeks ago
52Views
1Replies
128Views
5Replies
Last modified by 4 weeks ago
35Views
1Replies
Last modified by Ptomaz a month ago
87Views
4Replies
Last modified by a month ago
43Views
3Replies

Document Recovery

Expert reply
Last modified by a month ago
41Views
1Replies
Last modified by carag a month ago
79Views
2Replies

EVH

Expert reply
Last modified by a month ago
29Views
1Replies
Last modified by a month ago
66Views
3Replies
Last modified by a month ago
94Views
4Replies
Last modified by a month ago
56Views
2Replies
76Views
2Replies

OSIRIS

Dropboxer reply Expert reply
Last modified by PRESTIGE a month ago
601Views
4Replies
Posts
Views
Replies
Last modified by 2 hours ago
6Views
1Replies
Last modified by yesterday
21Views
1Replies
Last modified by yesterday
12Views
3Replies
Last modified by Saturday
15Views
1Replies

Who deleted my files?

Expert reply
Last modified by Tayash Saturday
63Views
15Replies
Last modified by crewsgrady Friday
90Views
8Replies
13Views
0Replies
9Views
1Replies

Sync with my computer

Dropboxer reply Expert reply
Last modified by Friday
23Views
2Replies
Last modified by Friday
30Views
7Replies
Last modified by Thursday
29Views
3Replies

PHone Call

Expert reply
Last modified by Thursday
22Views
3Replies
Last modified by Wednesday
25Views
1Replies
Last modified by Vik4 Wednesday
27Views
2Replies
Last modified by Wednesday
27Views
1Replies
Last modified by Wednesday
31Views
1Replies
Last modified by Wednesday
10Views
1Replies
39Views
7Replies

Crazy file

Expert reply
Last modified by Tuesday
35Views
5Replies
Last modified by Tuesday
40Views
7Replies

Missing files

Expert reply
Last modified by Tuesday
17Views
1Replies

Lost Files

Expert reply
Last modified by Monday
20Views
3Replies
Last modified by cabinetexpert a week ago
12Views
0Replies
Last modified by RedMoose a week ago
44Views
4Replies
Last modified by jhonthijzen a week ago
15Views
2Replies
Last modified by a week ago
31Views
7Replies
Last modified by a week ago
18Views
1Replies
Last modified by 2 weeks ago
27Views
1Replies
Last modified by tomboates 2 weeks ago
37Views
0Replies

File Recovery and Support Ticket Time

Dropboxer reply Expert reply
Last modified by Caroline R.8 2 weeks ago
98Views
8Replies

Recover deleted files or folders

You can easily recover most files or folders deleted within the previous 30 days (or longer, if you use Dropbox Business or have extended version history).

  1. Sign in to dropbox.com.
  2. Click the trash can icon at the top of the page; deleted files and folders appear in grey.
  3. Click the empty space beside the name of the file or folder you’d like to restore.
  4. Click the Restore button that appears near the top of the page.
Searching in Paper

Recover an individual file from ransomware or cryptolocker

  1. Sign in to dropbox.com.
  2. Select the file you’d like to see a previous version of.
  3. Click (the ellipsis icon).
  4. Click Previous versions.
  5. Select one of the previous versions to preview it.
  6. To restore to this previous version, click the Restore button.

Missing files and folders

Find missing files, restore them, and never lose files again.