cancel
Showing results for 
Search instead for 
Did you mean: 

Missing files and folders

Find missing files, restore them, and never lose files again.

Ask a question
Posts
Views
Replies
Last modified by JenM1 yesterday
24Views
2Replies
16Views
1Replies
Last modified by yesterday
45Views
2Replies

My photos just disappeared

Dropboxer reply Expert reply
Last modified by mindfulsavage Tuesday
1268Views
13Replies

missing photos

Expert reply
Last modified by Tuesday
18Views
1Replies

Folder is empty on my devices

Dropboxer reply Expert reply
Last modified by Tuesday
21Views
2Replies

Deleted files

Dropboxer reply
Last modified by Tuesday
60Views
2Replies
Last modified by Monday
27Views
1Replies

Missing files.

Dropboxer reply
Last modified by Monday
162Views
1Replies

Lost all files and folders

Dropboxer reply
Last modified by Monday
55Views
2Replies

tiny scan issue

Dropboxer reply Expert reply
Last modified by daio Sunday
6468Views
11Replies
Last modified by Sunday
31Views
1Replies
Last modified by Friday
54Views
1Replies

Viewing shared folders

Expert reply
Last modified by Friday
39Views
1Replies
Last modified by Friday
30Views
1Replies
145Views
8Replies

Lost files and folders

Dropboxer reply Expert reply
Last modified by a week ago
82Views
6Replies
107Views
7Replies

lost files

Dropboxer reply
Last modified by 2 weeks ago
51Views
1Replies
Last modified by 2 weeks ago
199Views
8Replies

Account rollback

Dropboxer reply
Last modified by 2 weeks ago
76Views
2Replies
Last modified by 2 weeks ago
55Views
2Replies

Victim of a hacker

Dropboxer reply Expert reply
Last modified by 2 weeks ago
60Views
3Replies
Last modified by 2 weeks ago
95Views
5Replies
59Views
1Replies

ONE empty folder on my PC

Dropboxer reply
Last modified by 2 weeks ago
41Views
1Replies
Last modified by ChristinaSmith 2 weeks ago
233Views
2Replies

deleted file

Dropboxer reply Expert reply
Last modified by 2 weeks ago
77Views
2Replies

Missing folder

Dropboxer reply
Last modified by 3 weeks ago
131Views
4Replies
Last modified by 3 weeks ago
116Views
1Replies
Posts
Views
Replies
Last modified by JenM1 yesterday
24Views
2Replies
Last modified by yesterday
45Views
2Replies

My photos just disappeared

Dropboxer reply Expert reply
Last modified by mindfulsavage Tuesday
1268Views
13Replies

Missing files.

Dropboxer reply
Last modified by Monday
162Views
1Replies

tiny scan issue

Dropboxer reply Expert reply
Last modified by daio Sunday
6468Views
11Replies

Viewing shared folders

Expert reply
Last modified by Friday
39Views
1Replies
145Views
8Replies

Lost files and folders

Dropboxer reply Expert reply
Last modified by a week ago
82Views
6Replies

lost files

Dropboxer reply
Last modified by 2 weeks ago
51Views
1Replies
Last modified by 2 weeks ago
199Views
8Replies

Account rollback

Dropboxer reply
Last modified by 2 weeks ago
76Views
2Replies
Last modified by 2 weeks ago
55Views
2Replies

Victim of a hacker

Dropboxer reply Expert reply
Last modified by 2 weeks ago
60Views
3Replies
Last modified by 2 weeks ago
95Views
5Replies
59Views
1Replies

ONE empty folder on my PC

Dropboxer reply
Last modified by 2 weeks ago
41Views
1Replies
Last modified by ChristinaSmith 2 weeks ago
233Views
2Replies

deleted file

Dropboxer reply Expert reply
Last modified by 2 weeks ago
77Views
2Replies

Missing folder

Dropboxer reply
Last modified by 3 weeks ago
131Views
4Replies
Last modified by 3 weeks ago
116Views
1Replies

Find old accounts

Expert reply
Last modified by 4 weeks ago
87Views
1Replies
Last modified by 4 weeks ago
57Views
1Replies
Last modified by 4 weeks ago
66Views
1Replies
Last modified by a month ago
76Views
1Replies

MS Files wont open

Expert reply
Last modified by a month ago
68Views
1Replies
Last modified by a month ago
82Views
1Replies
100Views
1Replies

Deleting account

Dropboxer reply
Last modified by a month ago
135Views
2Replies
Last modified by a month ago
229Views
12Replies

Rollback Help

Expert reply
Last modified by a month ago
78Views
1Replies
Posts
Views
Replies
16Views
1Replies

missing photos

Expert reply
Last modified by Tuesday
18Views
1Replies

Folder is empty on my devices

Dropboxer reply Expert reply
Last modified by Tuesday
21Views
2Replies

Deleted files

Dropboxer reply
Last modified by Tuesday
60Views
2Replies
Last modified by Monday
27Views
1Replies

Lost all files and folders

Dropboxer reply
Last modified by Monday
55Views
2Replies
Last modified by Sunday
31Views
1Replies
Last modified by Friday
54Views
1Replies
Last modified by Friday
30Views
1Replies
107Views
7Replies

CANT FIND MI ARCHIVES

Dropboxer reply Expert reply
Last modified by 3 weeks ago
82Views
3Replies
Last modified by 4 weeks ago
53Views
1Replies

I have problem with Dropbox

Dropboxer reply Expert reply
Last modified by 4 weeks ago
79Views
2Replies
Last modified by 4 weeks ago
952Views
8Replies

Deleted Shared Folder

Expert reply
Last modified by APCorp 4 weeks ago
99Views
4Replies

Missing photos and album folders

Dropboxer reply Expert reply
Last modified by a month ago
124Views
5Replies
Last modified by a month ago
102Views
4Replies

Lost file

Dropboxer reply Expert reply
Last modified by a month ago
69Views
2Replies

Deleted account

Dropboxer reply Expert reply
Last modified by a month ago
126Views
2Replies
Last modified by a month ago
88Views
1Replies

I CANNOT find my resume

Dropboxer reply
Last modified by a month ago
91Views
1Replies
Last modified by a month ago
103Views
1Replies

Lost files when I re-used an old computer

Dropboxer reply Expert reply
Last modified by M_A_S a month ago
662Views
10Replies
Last modified by TheTalk a month ago
3343Views
47Replies

Can't Open File

Dropboxer reply Expert reply
Last modified by February
141Views
4Replies
Last modified by February
89Views
1Replies
Last modified by stestan February
202Views
5Replies
Last modified by February
94Views
1Replies

Sudden empty folders!!!

Dropboxer reply Expert reply
Last modified by February
260Views
6Replies
Last modified by February
110Views
1Replies

Recover deleted files or folders

You can easily recover most files or folders deleted within the previous 30 days (or longer, if you use Dropbox Business or have extended version history).

  1. Sign in to dropbox.com.
  2. Click the trash can icon at the top of the page; deleted files and folders appear in grey.
  3. Click the empty space beside the name of the file or folder you’d like to restore.
  4. Click the Restore button that appears near the top of the page.
Searching in Paper

Recover an individual file from ransomware or cryptolocker

  1. Sign in to dropbox.com.
  2. Select the file you’d like to see a previous version of.
  3. Click (the ellipsis icon).
  4. Click Previous versions.
  5. Select one of the previous versions to preview it.
  6. To restore to this previous version, click the Restore button.

Missing files and folders

Find missing files, restore them, and never lose files again.