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Missing files and folders

Find missing files, restore them, and never lose files again.

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Help!! My folder is empty!!

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Last modified by 7 hours ago
7Views
1Replies

I'm unable to re-add a shared folder to my account online.

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Last modified by Friday
140Views
35Replies

Why did all of my files disappear?

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Last modified by Friday
21177Views
94Replies

Is there a chance to recover Files Deleted over 30 days ago?

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Last modified by Thursday
72Views
5Replies
Last modified by Thursday
24Views
1Replies
Last modified by Wednesday
41Views
1Replies
Last modified by Tuesday
67Views
3Replies

Not able to recover deleted files

Dropbox Staff Reply
Last modified by Tuesday
47Views
3Replies

Recovering files from a Pro account

Community Expert Reply
Last modified by Tuesday
23Views
1Replies
Last modified by Tuesday
73Views
5Replies
Last modified by Monday
25Views
1Replies
69Views
4Replies
Last modified by elastic Monday
166Views
3Replies
Last modified by Monday
33Views
1Replies

Can not open my files or folders attacked by Ransomware

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Last modified by Monday
703Views
6Replies

cant view my fotos or videos

Dropbox Staff Reply
Last modified by Monday
27Views
1Replies
Last modified by Monday
28Views
1Replies

Smartsync Cloud Files are empty

Community Expert Reply
Last modified by a week ago
50Views
3Replies

Lost all personal files and folders

Community Expert Reply
Last modified by a week ago
133Views
5Replies
Last modified by a week ago
42Views
1Replies

Download problem and missing photos

Community Expert Reply
Last modified by a week ago
35Views
1Replies
Last modified by a week ago
60Views
1Replies
Last modified by a week ago
67Views
5Replies

Find old accounts

Community Expert Reply
Last modified by a week ago
1045Views
3Replies

Recover Permanently Deleted Files

Dropbox Staff Reply Community Expert Reply
Last modified by a week ago
264Views
4Replies
Last modified by a week ago
45Views
1Replies

Mysterious Vanishing Folders & Files

Community Expert Reply
Last modified by a week ago
49Views
1Replies
55Views
4Replies
Last modified by 2 weeks ago
54Views
1Replies
Last modified by 2 weeks ago
7553Views
13Replies
Posts
Views
Replies

I'm unable to re-add a shared folder to my account online.

Dropbox Staff Reply Community Expert Reply
Last modified by Friday
140Views
35Replies

Why did all of my files disappear?

Dropbox Staff Reply Community Expert Reply
Last modified by Friday
21177Views
94Replies

Is there a chance to recover Files Deleted over 30 days ago?

Dropbox Staff Reply Community Expert Reply
Last modified by Thursday
72Views
5Replies
Last modified by Tuesday
67Views
3Replies
Last modified by Tuesday
73Views
5Replies
69Views
4Replies
Last modified by elastic Monday
166Views
3Replies

Can not open my files or folders attacked by Ransomware

Dropbox Staff Reply Community Expert Reply
Last modified by Monday
703Views
6Replies

Lost all personal files and folders

Community Expert Reply
Last modified by a week ago
133Views
5Replies
Last modified by a week ago
60Views
1Replies

Find old accounts

Community Expert Reply
Last modified by a week ago
1045Views
3Replies

Recover Permanently Deleted Files

Dropbox Staff Reply Community Expert Reply
Last modified by a week ago
264Views
4Replies
Last modified by 2 weeks ago
54Views
1Replies
Last modified by 2 weeks ago
7553Views
13Replies
Last modified by Fabian2 2 weeks ago
97Views
7Replies

Can't view whole Excel file on iPhone

Community Expert Reply
Last modified by 2 weeks ago
677Views
9Replies

All my older files are missing

Community Expert Reply
Last modified by LFW57 2 weeks ago
630Views
10Replies
112Views
3Replies

Files have been deleted but I did not delete them

Dropbox Staff Reply Community Expert Reply
Last modified by 4 weeks ago
662Views
14Replies

So How DID my folder get deleted?

Dropbox Staff Reply Community Expert Reply
Last modified by 4 weeks ago
157Views
9Replies
Last modified by ClareBear89 4 weeks ago
163Views
5Replies
Last modified by eprombil a month ago
159Views
1Replies

Cannot see a folder I accepted invitation to

Dropbox Staff Reply Community Expert Reply
Last modified by a month ago
148Views
7Replies
Last modified by a month ago
88Views
1Replies
Last modified by a month ago
99Views
1Replies

Restoring deleted files

Dropbox Staff Reply
Last modified by a month ago
232Views
3Replies
Last modified by a month ago
123Views
1Replies

I miss recover photo 😢😢

Dropbox Staff Reply
Last modified by a month ago
113Views
1Replies

Deleted photos

Community Expert Reply
Last modified by Kwee6 a month ago
1005Views
2Replies

Missing folder

Dropbox Staff Reply Community Expert Reply
Last modified by a month ago
493Views
6Replies
Posts
Views
Replies

Help!! My folder is empty!!

Community Expert Reply
Last modified by 7 hours ago
7Views
1Replies
Last modified by Thursday
24Views
1Replies
Last modified by Wednesday
41Views
1Replies

Not able to recover deleted files

Dropbox Staff Reply
Last modified by Tuesday
47Views
3Replies

Recovering files from a Pro account

Community Expert Reply
Last modified by Tuesday
23Views
1Replies
Last modified by Monday
25Views
1Replies
Last modified by Monday
33Views
1Replies

cant view my fotos or videos

Dropbox Staff Reply
Last modified by Monday
27Views
1Replies
Last modified by Monday
28Views
1Replies

Smartsync Cloud Files are empty

Community Expert Reply
Last modified by a week ago
50Views
3Replies
Last modified by a week ago
42Views
1Replies

Download problem and missing photos

Community Expert Reply
Last modified by a week ago
35Views
1Replies
Last modified by a week ago
67Views
5Replies
Last modified by a week ago
45Views
1Replies

Mysterious Vanishing Folders & Files

Community Expert Reply
Last modified by a week ago
49Views
1Replies
55Views
4Replies

Random missing images

Dropbox Staff Reply
Last modified by 2 weeks ago
68Views
3Replies
Last modified by 2 weeks ago
44Views
1Replies
Last modified by 2 weeks ago
51Views
1Replies
Last modified by 2 weeks ago
57Views
1Replies
Last modified by 2 weeks ago
67Views
5Replies
Last modified by 2 weeks ago
49Views
1Replies
Last modified by Elixir 2 weeks ago
127Views
7Replies
Last modified by 2 weeks ago
65Views
1Replies

Why are my photos corrupted?

Dropbox Staff Reply
Last modified by 2 weeks ago
66Views
3Replies
Last modified by AdrianDoidge 2 weeks ago
68Views
2Replies

Search not returning all results

Dropbox Staff Reply
Last modified by 2 weeks ago
71Views
3Replies
Last modified by 2 weeks ago
62Views
2Replies
Last modified by Chares 2 weeks ago
59Views
2Replies
Last modified by 2 weeks ago
62Views
1Replies

Recover deleted files or folders

You can easily recover most files or folders deleted within the previous 30 days (or longer, if you use Dropbox Business or have extended version history).

  1. Sign in to dropbox.com.
  2. Click the trash can icon at the top of the page; deleted files and folders appear in grey.
  3. Click the empty space beside the name of the file or folder you’d like to restore.
  4. Click the Restore button that appears near the top of the page.
Searching in Paper

Recover an individual file from ransomware or cryptolocker

  1. Sign in to dropbox.com.
  2. Select the file you’d like to see a previous version of.
  3. Click (the ellipsis icon).
  4. Click Previous versions.
  5. Select one of the previous versions to preview it.
  6. To restore to this previous version, click the Restore button.

Missing files and folders

Find missing files, restore them, and never lose files again.

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