Known issues updated. Learn more
I had to re install windows. All my dropbox files are gone. On my laptop and online. Any way to recover?
Do you have another PC synchronized with your account?Maybe you could rescue the files starting the PC without internet conectivity.
You should be able to just download Dropbox from www.dropbox.com/downloading and sign in with your username and password and let everything re-download and sync to your machine.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Have a question? Our Dropbox Community is here to help!
Post your question or search for an answer below.
Learn more about using the Community by reading our Community Guidelines.