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I can't see some files in shared folders on my iPad. Can you help?

Level 2

I'm accessing a shared folder from an iPad and can only see files I've added to the folder myself. How can I access all the other files?

5 Replies

Re: Missing files

Super User II
They should be there if the folder is shared, you and everybody else has enough quota and they've given them time to upload.

Can you see them at www.dropbox.com/share ?

 


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Re: Missing files

Level 2
Unfortunately not, again only the files I shared. Have plenty of space too so not sure how to get the files I can see on desktop visible on iPad... any ideas?
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Re: Missing files

Super User II
Ah, you never said you can see them elsewhere.... remember we cannot see what you can see so you need to give us as much info as you can.

Sound like something isnt syncing right. What does it say if you mouse over your Dropbox icon on the status bar?

 


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Re: Missing files

Level 2
I do t have my desktop with me, just the iPad...
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Re: Missing files

Super User II
We cannot trouble shoot then I'm afraid without it.

If you cannot see the files on line and you cannot see them on the iPad something has gone wrong somewhere else. We need the desktop to work out what.

The only other thing to check is www.dropbox.com/account - do you have enough quota?

 


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I can't see some files in shared folders on my iPad. Can you help?
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