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Recover Permanently Deleted Files

Level 2

Someone has deleted my dropbox files permanently from the deleted file storage. I want to recover them.They were permanently deleted last month.

 

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Re: Recover Permanently Deleted Files

Dropboxer
Hey there @Deepak1307,
 
Sorry to be the bearer of bad news but if the files were permanently deleted from your Deleted files page then they can’t be recovered, regardless of when they were deleted.
 
If the files were just deleted normally and show in your Deleted files page then you can restore them if they were deleted within your file version history.
 
Let me know if there’s anything else I can help with - Cheers!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Recover Permanently Deleted Files

Level 2

It's very very important, is there any way ?  Can goggle help us, as i have logged in dropbox with my gmail account ? 

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Re: Recover Permanently Deleted Files

Dropboxer
 
Google wouldn’t have access to the files you had within your Dropbox account. Did you perhaps have your files syncing to your desktop which you have a back up of?
 
In this case you could contact the relevant support for your OS to see if you can recover the files that way.  Unless you had another version of the files that were permanently deleted stored elsewhere, then I’m afraid I can’t suggest much else.
 
Sorry I can’t help any further!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Recover Permanently Deleted Files
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