Known issues updated. Learn more




windows reinstall no dropbox files

Level 2

I had to re install windows.  All my dropbox files are gone.  On my laptop and online.  Any way to recover?

Tags (1)
2 Replies

Re: windows reinstall no dropbox files

Level 6

Do you have another PC synchronized with your account?
Maybe you could rescue the files starting the PC without internet conectivity.


Re: windows reinstall no dropbox files

Super User II

You should be able to just download Dropbox from and sign in with your username and password and let everything re-download and sync to your machine. 


PenguinPenguin - Penguin - Penguin - Penguin

Heart Did this post help you? If so please mark it for some Kudos below. 

White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Arrows Counter Clock Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


Missing files and folders

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

windows reinstall no dropbox files
2 Replies
Solved! : See solution
Who's talking
Top contributors to this post