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We’re glad to hear about this. We’d recommend that if any users still experience battery issues to so we can investigate this matter on an individual basis.
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Over the last couple of months on the Android phone app I have noticed excessive battery usage by the DropBox App even when there is no upload or download activity.
Can this be fixed asap?
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Do you upload a lot of files to Dropbox from other devices? Do you have any folders syncing to your mobile? But again your system information (Mobile Phone Model, OS information and Dropbox information) is important for us to help you.
Hi, sorry yes that would help:
As I say no active uploading or downloading. The majority of time the phone is Wi-Fi connected, I cannot tell if the drain is happening while specifically Wi-Fi or mobile data connected.
In addition the the info I just provided, phone is Galaxy Note 3.
I do have a number of folders, probably less than 100. A few thousand files probably.
Again it uses a lot of battery even when I make no changes to files or folders.
Can I upload a screenshot of power management? I can only seem to link to an image with the insert/edit image button.