Announcements
Known issues updated. Learn more

default

yes

Highlighted

Export pictures to instagram

Level 2

Hi! I'm trying to export videos from Dropbox to Instagram. 

I choose the "open with" option and navigate to instagram, but when I click on it nothing happens. 

I don't get an error message and am not navigated to a new page. 

Is this because Dropbox is trying to export my video onto my phone and there isn't enough space for it to do so? 

If so, it would be good to at least see an error message explaining that this is what has happened.

Could you advise me on how to upload videos to Instagram from dropbox. Surely the whole point of dropbox is to store things on your phone that your phone itself does not have the room for?

 

Thanks!

4 Replies

Re: Export pictures to instagram

Dropboxer
Dropboxer

Hi Annie, the Dropbox mobile app is primarily a file viewer so you can see your files on your account without them taking up space.

However, if you need to export any file to another app, such as videos to Instagram, then there isn’t a direct link between Dropbox and Instagram. The app needs to use your mobile as a temporary storage to first download the video, and then to upload it to Instagram.

If your phone doesn’t have enough space, then there would be issues with this naturally. If you are low on space, you could try clearing your browser cache, or remove any unwanted photos or apps, perhaps backing them up to your computer instead.

Note that if you’re using Dropbox to automatically upload photos from your phone to store online, the app doesn’t physically delete these original photos from your device once this has been done.

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: Export pictures to instagram

Level 6
Try this: select the video, press on ... and press export and then press Open in... and select instagram? if this doesn't work, then save it to camera roll first then share it to instagram from there.

As you said that you don't get any error message, it could be due to a number of reasons, try this: redownload instagram or (on ios 11) go to files app and make sure dropbox is enabled.

lets us know if any of this works?
Reply
Loading...

Re: Export pictures to instagram

Level 2

Hi Umair R.

I have an iPhone 12.3.1 with latest versions of the Instagram + Dropbox apps downloaded.

As a solution to the problem of uploading/exporting a file (video) from Dropbox to Instagram you write. 

"Go to files app and make sure dropbox is enabled".

I wonder how thisis this possible when the Dropbox app is not an option:

I do: 

Settings > Dropbox > Enable access to Dropbox:
Contacts, Photos, Camera, Siri and Search, Notification/Notices, Background update, Mobile Data (NO DROPBOX APP AVAILABLE)

I than go to Instagram

Settings > Istagram > Enable access to Instagram: Location, Contacts, Photos, Microfone, Camera, Siri and Search, Notifications/Notices, Background updating, Mobile data

Could you please explain?

Kind regards

S

Reply
Loading...

Re: Export pictures to instagram

Dropboxer
Hey there @Phiephie,
 
I believe what Umair is referring to regarding enabling Dropbox in the Files app can be done with these steps:
 
  1. Open the Files app on your device.
  2. Click “Edit” in the top right corner of the app screen.
  3. Toggle on Dropbox as a location.
 
Hope this helps - Cheers!



Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! 

Reply
Loading...
Mobile

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Export pictures to instagram
900 Views
4 Replies
3 Likes
Solved! : See solution
Who's talking
Top contributors to this post