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My smartphone is not auto uploading pictures to my drop box acct. I have a Samsung Note9

ssciacca
ssciacca Level 2
Level 2
February

It used to auto upload but now it does not to my dropbox on my computer or cloud.

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Re: My smartphone is not auto uploading pictures to my drop box acct. I have a Samsung Note9

Jay
Dropboxer
Dropboxer
February
Hi there, could you check that camera uploads is enabled in the settings of the Dropbox mobile app, and that your device has over 30% battery, if that option is selected there.
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: My smartphone is not auto uploading pictures to my drop box acct. I have a Samsung Note9

ssciacca
ssciacca Level 2
Level 2
February

I figured it out.  The camera upload switch was turned off in my cell phone app.  thanks anyways Dropbox mobile.  slightly smiling face

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Re: My smartphone is not auto uploading pictures to my drop box acct. I have a Samsung Note9

Jay
Dropboxer
Dropboxer
February
No worries, glad to have helped!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)

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My smartphone is not auto uploading pictures to my drop box acct. I have a Samsung Note9
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