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can't export photos/videos to camera roll

Level 2

I've been having trouble exporting files to my camera roll on my iphone. it won't save them, or copy. 

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Re: can't export photos/videos to camera roll

Dropboxer
Dropboxer
 
If so, what error message are you getting on the mobile app? Could you forward a screenshot of that error here?
 
Thanks in advance!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: can't export photos/videos to camera roll

Level 2

Dropbox 2.pngDropbox.png

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Re: can't export photos/videos to camera roll

Level 2

i'm trying to export all the videos and photos i have to my camera roll on my phone, and this is the only error it gives me

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Re: can't export photos/videos to camera roll

Level 2

i reinstalled the app. it fixed the issue

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Re: can't export photos/videos to camera roll

Dropboxer
Dropboxer
No worries, glad to hear you’ve resolved the issue!
 
Have a great week ahead. slightly smiling face

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
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can't export photos/videos to camera roll
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