Have discovered - presumably since a recent update (I'm on 136.2.2) - that when I go to save changes in a file in Dropbox on Android, I'm getting a "save as" dialogue coming up instead. Happenning on different files in different folders on different phones. Using Jota Text Editor, so not sure if the issue is with that or Dropbox. Was working fine until recently. Desktop still working same as always (I use Notepad on desktop). I've tried several things, like making sure the file was stored offline, checked permissions, etc., but can't get it to just save the file in-situ. Help?
> As there isn’t currently an official integration between Jota and Dropbox I have limited info as to how it would work with Dropbox.
Well, normally you just use your app - Jota/Notepad as the case may be - as you would normally, and Dropbox just does it's stuff automatically when it detects that you have saved changes in your file. No longer working on Android though (not letting me "save" as the same file in same location).
I installed that Jota Dropbox connector you mentioned, but not sure what else one is meant to do with it (can't find any newly created shortcut for it, and even in the Play store when I've installed it, there's no "open" button, just "uninstall"), and hasn't made any difference. There are no Jota updates there waiting for me either (not sure how long since their last update).
I did just try the Dropbox text editor, and it did save changes ok on a small file, but when I tried to use it on a large file it said it was too large to open, so not a long-term solution at this stage, just a temporary work-around for small files.
Just did another diagnostic test - updated a file NOT in my Dropbox folder, and it saved as normal, so the apparent cause is Dropbox has done something with permissions which isn't allowing saves within Dropbox, thus prompting the "save as" dialogue.
I had a look, and Jota+ isn't free (as I suspected) - it simply has a free trial. I've also looked at when the last Dropbox update was, and it was the 26th of March, and installed by me "a week ago", so it's the Dropbox update which has caused this issue (as I said, I suspect it's something to do with permissions - not allowing other apps to save in the Dropbox folder). The Dropbox text editor says that a file which is only 283kb is "too large" for it, so as I said that's not a long-term solution. Everything was working fine until I installed the latest Dropbox update - is there a way to back-out the latest update?
Looked up myself how to rollback the update, and, as expected, the issue is now gone. 136.2.2 is the update which broke permissions. I won't be updating again until this issue is fixed (or you make the Dropbox text editor better so that it's as good as Jota).
"I will make sure your comments are passed on to our dev team regarding the Dropbox text editor so that this may become a workable replacement for you in the future"
No, you need to pass on that permissions are broken in 136.2.2. i.e. Jota (and presumably other 3rd party apps) no longer have permission to save in the Dropbox folder. I'm stuck with not being able to update Dropbox anymore until this issue is fixed.
If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!