problème d'autorisation

[michaelmerlin]

Voilà le problème

n.BUILD_KEY: Dropbox
bn.VERSION: 44.4.58
bn.DROPBOXEXT_VERSION: 19.0
bn.is_frozen: True
machine_id: failed
pid: 22516
cwd: u'C:\\Program Files (x86)\\Dropbox\\Client'
real_path=u'C:\\Program Files (x86)\\Dropbox\\Client'
mode=040777 uid=0 gid=0
parent mode=040777 uid=0 gid=0
HOME: None
appdata: u'C:\\Users\\MICA MAISON\\AppData\\Local\\Dropbox'
real_path=u'C:\\Users\\MICA MAISON\\AppData\\Local\\Dropbox'
mode=040777 uid=0 gid=0
parent mode=040777 uid=0 gid=0
dropbox_path: None
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
not found
parent not found
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0100777 uid=0 gid=0
parent mode=040777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\python-packages-27.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\python-packages-27.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\MICAMA~1\AppData\Local\Temp
TEMP: C:\Users\MICAMA~1\AppData\Local\Temp
tempdir: 'c:\\program files (x86)\\dropbox\\client'
real_path='c:\\program files (x86)\\dropbox\\client'
mode=040777 uid=0 gid=0
parent mode=040777 uid=0 gid=0
[get_extra_trace_info failed]
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 1018, in boot_error
AssertionError

Original traceback:

Traceback (most recent call last):
File "dropbox\client\main.pyc", line 6364, in main_startup
File "dropbox\client\main.pyc", line 2456, in run
File "dropbox\client\main.pyc", line 1315, in startup_low
File "dropbox\client\flush_and_terminate\__init__.pyc", line 35, in create
File "dropbox\client\flush_and_terminate\windows.pyc", line 13, in <module>
File "winffi\advapi32\api.pyc", line 11, in <module>
ImportError: No module named _winffi_advapi32

merci pour votre aide

[Canelle]

Hello @michaelmerlin,

Pouvez-vous tentez de désinstaller puis réinstaller l'application de Bureau Dropbox en suivant ces étapes :

1. "Quittez" Dropbox 
2. Désinstallez ensuite l'application 
3. Redemarrez ensuite votre ordinateur (pour que la désinstallation soit bien prise en compte)
4. Réinstaller l'application - 

   https://www.dropbox.com/downloading

Si toutefois, vous ne constatez pas d'amélioration, nous vous recommandons vivement de solliciter nos techniciens, en ouvrant un nouveau ticket d'assistance :

https://www.dropbox.com/support

Belle journée !