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Performance issues in a large document.

Level 2

Hello,

 

I've been using Dropbox Paper to take notes while working through a textbook.  Currently, my document is at 31 pages and 6,681 words.  At this point, working in my document is extremely sluggish.  There is almost 1sec of lag time between pressing a key and having that keypress registered.

 

As a stop-gap measure I've broken up my notes and created a new document for each chapter.  This helps, but it's much more convenient to quickly jump between chapters in one document rather than having to back out of the current doc and track down a chapter in a folder.

 

Is this a known-issue?  Are there any plans in the works to address performance issues?

 

I'm using Chrome Version 65.0.3325.162 (Official Build) (64-bit) on an early 2015 Macbook Pro (El Capitan, 2.7GHz Core i5 w/ 8GB RAM).

 

Thanks.

7 Comments
Dropboxer
Dropboxer
Hey @flexxoh, thanks for posting your question in the forum & welcome!
 
Currently that’s the workaround I would recommend as well, though I’m more than happy to pass on your feedback to our team!
 
Keep me up to date on the matter here & let me know if you have any more questions. Thanks in advance & I hope you have a wonderful weekend ahead! grinning face with smiling eyes
Fahim
Level 6

I am having the same issue. My document is 12k words. The workflow I like to use is having one single document where everyone can collaborate on, especially customers, so it makes maintaing just a single URL much easier.

 

However, now, typing has become extremely slow - I will type a sentence fragment, and need to wait what seems like 30 seconds for it to show up.

 

I will see which parts of the document can be moved off into a separate "archive" document, but the ability to navigate to any section within the current page is quite handy.

Dropboxer
Dropboxer

Hey @Fahim, thanks for commenting on this. I’m making your feedback available to our Paper team for review. Cheers! 

Fahim
Level 6
Images may contribute to the performance hit.

The document I describe earlier, let's say Document A - I trimmed down the document to 9k words, and response is 30 seconds; I have many pasted images, so maybe that is a factor in the performance.

I have another document let's call it Document B - it has 8k words and it performs much better; and it has minimal to no images.
rinolol Level 2
Level 2

why are you so cheerful about this, this is a major problem. where is the update that fixes this problem that will turn me away as a costumer

j316chuck Level 2
Level 2

I also have performance issues when taking notes with lots of images 

Dropboxer
Dropboxer
Thanks for your ongoing reports on this, peeps!
 
I’ve forwarded your comments to our dev team and have moved this thread to the Share an idea section of the Community so as to keep track of it.
 
Let us know if you have any other questions in the meantime or if there’s something else we can assist with. Cheers!