Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
I hope someone is able to tell me what is going on here....
I have made a 4k 60PFS recording on my iphone 8 plus.
The file properties of this mov file is around 42 MB an the Bitrate is around 39000 KBPS..(see photo)
When this file is uploaded to Google Drive the file properties stays the same...(as expected)
However !!!
When I upload this file to dropbox the filesize became around 64 MB and the Bitrate has changed to 57000 (see photo)
The uploaded file is terrible to watch .... stuttering and stuttering etc....
Why is this changed after the upload to Dropbox ?
I would expect no modifications.
Have tested this a couple of times with the same outcome everytime.
Anyone ??
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
@Mark wrote:
How are you uploading and how are you downloading (from where)?
From Iphone using the Google Drive and Dropbox app.
Uploading from Iphone 8 plus to Google drive = correct
Uploading from IPhone 8 plus to Dropbox = not correct.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
I am redownloading bij the dropbox application on windows 10 and the sync tool on the Synology Nas server...
Both show the wrong Filesize and bitrate..
Also when I check the filesize in the dropbox webbrowser (so how it is on the the dropbox server) it also the wrong filesize...
It seems the change is done by the upload procedure.
The shared link of this example video:
https://www.dropbox.com/s/7ih72bmgs89lihb/Video%2029-09-17%2017%2009%2041.mov?dl=0
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Yes correct IOS 11.01
Dropbox version IOS 64.3.4
Dropox version 35.4.20..
Also did the upload test with Onedrive ans just like Google drive no adjustments...
It only happen with Dropbox
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!