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Downloading saved gopro videos from Dropbox back to iphone to edit in Quik

Hi I am trying to download videos I have saved in dropbox back to my iPhone / ipad to edit in Quik. Every time I click to save the video I get the error message 'Sorry, this type of video cannot be saved to this device'. I saved a whole holiday's worth of video to dropbox to free up space on the gopro memory card, but now cant access it to do the editing. Grateful for some help. Thanks
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Dropboxer
Dropboxer

Re: Downloading saved gopro videos from Dropbox back to iphone to edit in Quik

 
Hi there, this message literally means what it says, the video is not compatible with the types accepts on iOS devices.
 
Perhaps the bitrate for the video is too high, or the codecs aren’t supported, whatever it is, the device can’t accept the video.
 
You’ll need to check the specifications of your iOS device to see what it can support, and then what the videos have.
 
Hope this info helps.



Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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