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Level 6

I can no longer scroll through videos in the web interface

When I click on a video within a folder, I used to see arrows to be able to scroll through all the videos in the folder. Now, I do not get them. I can only scroll through the photos in the folder, not the videos.

 

Why was this useful functionality removed? I will have to seek an alternate platform for sharing videos if this is not resolved.


Thanks!

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15 Replies
Dropboxer
Dropboxer

Re: I can no longer scroll through videos in the web interface

Hi there, are you referring to the Photos tab on the Dropbox site, or were you navigating a normal folder on your Dropbox account?



Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Level 6

Re: I can no longer scroll through videos in the web interface

Navigating in a folder as I say in my initial question.
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Dropboxer
Dropboxer

Re: I can no longer scroll through videos in the web interface

Navigating through the folder using photos is possible but not with videos. When was the last time that you were able to do this?



Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Level 6

Re: I can no longer scroll through videos in the web interface

A couple months ago. I don’t remember the exact date. Could you check with your engineering team if this was a deliberate change or if it is just a bug?

FWIW, the new behavior is inconsistent with that of the mobile app - where you can swipe through videos and photos together. It should just work the same when using the web interface.
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Dropboxer
Dropboxer

Re: I can no longer scroll through videos in the web interface

I’ve forwarded this information to the dev team about this matter. Hope this helps!



Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Level 6

Re: I can no longer scroll through videos in the web interface

Okay. Please reply to this thread once you have determined if this was a deliberate change or just a bug that will get resolved soon. If it is the latter, I will continue using Dropbox for photo/video sharing for now with the hope the bug will get fixed soon.

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Level 5

Re: I can no longer scroll through videos in the web interface

I have the exact same problem, and also want to confirm that this is fairly recent -- a couple of months ago I could cycle through my videos normally.  

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Level 6

Re: I can no longer scroll through videos in the web interface

Thanks @ahmzak for the confirmation. Glad I wasn't imagining things!

 

I have contacted Support to see if they might have details on whether this is a bug or a deliberate change in behavior. Once I hear back, I will update this topic for the benefit of the community.

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Dropboxer

Re: I can no longer scroll through videos in the web interface

Hi guys,

 

Thank you for your feedback on this feature. Unfortunately we had to temporarily remove the ability to flip through videos from our player on dropbox.com. We're working on some overall quality of life improvements to our website video player, including the best way to add video flipping back in. I'll update y'all with more details as soon as I have them. 

 

Thanks for bringing this to our attention! 

 

Frank

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