From there, have you noticed a pattern? Is this issue only occurring for specific files/ filetypes? I’d appreciate it if you could include a step-by-step description, as well as a screenshot of the last screen you’re seeing when you’re facing this issue(omitting personal info), so as to better determine what's happening.
Once I have these details, I’ll try to address your initial inquiry in a bit more depth. Thanks in advance for the time you’re devoting to gather this info for me & I’ll be awaiting your next message on this discussion!
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