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Mobile: Exporting: "Save to Camera Roll"-option not available

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Level 1

Mobile: Exporting: "Save to Camera Roll"-option not available

Hi!

I use dropbox to sync up my files from my computer to my mobile devices (iphone and iPad). When I tried this morning to save my files to my phone, I discovered that the "Export"-button was missing and had been replaced by a share button (profile with a plus sign next to it). So my question is: How do I download my files (images in this case) to my camera roll on my phone?

1 Accepted solution

Accepted Solutions
Solution
Super User II

Re: "Save to Camera Roll"-option not available

Tap the three dots in the upper right corner of the screen. Tap Share via... and then Save Image.

 


27 Replies
Level 1

Re: "Save to Camera Roll"-option not available

I have the same problem. This was working yesterday but the export function is not appearing today. Last night I updated the app to version 10.2.2 Is this a bug in the latest version or has it been removed intentionally?

Level 1

Re: "Save to Camera Roll"-option not available

I was wondering the same. The app is useless without this feature. I hope this is a bug (huge one) and it's not been removed on purpose. Cmon dropbox.

Solution
Super User II

Re: "Save to Camera Roll"-option not available

Tap the three dots in the upper right corner of the screen. Tap Share via... and then Save Image.

 


Level 1

Re: "Save to Camera Roll"-option not available

@Rich R. Really bad UX here..

Level 1

Re: "Save to Camera Roll"-option not available

Totally agree error23.

And thank you Rich for clearing everything out.

Level 1

Re: "Save to Camera Roll"-option not available

Thanks Rich, glad to find this again. This is not intuitive ui or language though, not surprised it was hard to find...

Level 1

Re: "Save to Camera Roll"-option not available

I actually had to look up how to save my image in iOS today after the update.  THAT MEANS THE UX UPDATE WAS A FAIL.   (Thanks to the person who posted the answer) 

Also, there is a difference in 'Share via' vs. just 'Share' option you get in the folder view.  'Share' doesn't bring up the iOS menu to save the image... Probably you wouldn't consider saving the image to the camera roll as 'Sharing' it. 

Level 1

Re: "Save to Camera Roll"-option not available

This was a very poor design choice. Not intuitive at all and the additional steps are too time consuming. Please correct soon. 

Level 1

Re: "Save to Camera Roll"-option not available

Life saver. On a different note... Who approves these updates?!