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Mobile: Exporting: "Save to Camera Roll"-option not available

Mobile: Exporting: "Save to Camera Roll"-option not available

Andreas W.12
New member | Level 1
Go to solution

Hi!

I use dropbox to sync up my files from my computer to my mobile devices (iphone and iPad). When I tried this morning to save my files to my phone, I discovered that the "Export"-button was missing and had been replaced by a share button (profile with a plus sign next to it). So my question is: How do I download my files (images in this case) to my camera roll on my phone?

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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Tap the three dots in the upper right corner of the screen. Tap Share via... and then Save Image.

 

View solution in original post

27 Replies 27

Jon S.12
New member | Level 1
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I have the same problem. This was working yesterday but the export function is not appearing today. Last night I updated the app to version 10.2.2 Is this a bug in the latest version or has it been removed intentionally?

error23 _.
New member | Level 1
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I was wondering the same. The app is useless without this feature. I hope this is a bug (huge one) and it's not been removed on purpose. Cmon dropbox.

Rich
Super User II
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Tap the three dots in the upper right corner of the screen. Tap Share via... and then Save Image.

 

error23 _.
New member | Level 1
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@Rich R. Really bad UX here..

Andreas W.12
New member | Level 1
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Totally agree error23.

And thank you Rich for clearing everything out.

Jon S.12
New member | Level 1
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Thanks Rich, glad to find this again. This is not intuitive ui or language though, not surprised it was hard to find...

Chris P.21
New member | Level 1
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I actually had to look up how to save my image in iOS today after the update.  THAT MEANS THE UX UPDATE WAS A FAIL.   (Thanks to the person who posted the answer) 

Also, there is a difference in 'Share via' vs. just 'Share' option you get in the folder view.  'Share' doesn't bring up the iOS menu to save the image... Probably you wouldn't consider saving the image to the camera roll as 'Sharing' it. 

Michael D.25
New member | Level 1
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This was a very poor design choice. Not intuitive at all and the additional steps are too time consuming. Please correct soon. 

Jason L.13
New member | Level 1
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Life saver. On a different note... Who approves these updates?! 

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