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I uploaded several videos without any issues. I then tried uploading more videos to another shared folder and the videos just sit in the folder. When I click out of the folder and then back in, the folder reads empty. Videos never upload.
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Jane
Community Moderator @ Dropbox
dropbox.com/support
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Sorry to hear this persists @zocland!
Have you tried another browser?
Keep in mind that if those files would put your account over quota ( if you're on a basic account that is 2 GB) - what you describe might as well be normal. You can see how much space you're using currently on your account's plan tab.
If you're still having issues with this after my suggestions, please forward us a screenshot of any errors you get so we can have a better look into this.
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Walter, But I did take a look at what capasity my account was on and it is only at a 7% used space. there should be plenty of room for at least one video. also the video files range from 10mb to 50mb. I can't download one. Also I do not get any error messages. The file will sit in the folder, the video icon will be faded and have the download bar on the bottom of the icon. this will never change and there is no progress. when I click out of the folder and back in it shows the folder is empty.
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Mark, this is working thank you so much
Pleased its sorted zocland! 😄
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Hi there!
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