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I have been trying to upload a folder of photos and I find Dropbox very slow to upload and this time, it got stuck on one file and does not seem to progress. I have a macbook pro Sierra 10.12.
Not sure what I need to do to speed up things as this been taking hours. Would welcome advice on the fastest method to upload in general.
Thanks
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Try uploading half the folder first? then the second half after?
(can also have problems if you hitting your data limit? or space limit?
I have dragged and dropped the folder using the website not the app. I have taken screenshots of the dropbox menu but cannot seem to be able to attach any files just now.I am getting 'an unexpected error has occurred'. I have about 12 GB of memeory left so that is why I need to upload files onto dropbox !
On the whole, I find it frustrating it slow to copy files onto dropbox. If you know of a quicker method, let me know.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Many thanks for all your help.
I was using Chrome as a browser, I must say I never heard of Incognito. Are there any other browsers you would recommend that I may already have such as Safari ?
I might have explained my upload method incorrectly : I use the Dropbox icon on my bookmarks menu then dragged files onto the main files page as shown on screenshots below.
[personal info removed]
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
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The upload hangs if your file is too large. Unfortunately Dropbox cannot issue an
error message such as "File exceeds 50GB" during a browser based upload. Dropbox does not have this size limit if you put the file into your dropbox folder.
Many thanks for your help. I will manage the uploads in smaller chunks from now on.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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