cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues - updated Aug 14th see more

Photos and videos

Pictures…videos… Learn everything about storing and sharing media in Dropbox.

Ask a question
Posts
Views
Replies

photo/image access

Community Expert Reply
Last modified by 56m ago
8Views
1Replies
Last modified by mohit 7 hours ago
327Views
12Replies

Receiving file problem

Community Expert Reply
Last modified by 8 hours ago
12Views
2Replies

Downloading file is not available

Dropbox Staff Reply
Last modified by yesterday
10Views
1Replies

File that is not mine

Dropbox Staff Reply
Last modified by yesterday
21Views
1Replies
Last modified by flaviomelocra yesterday
74Views
6Replies

How can I download multiple files of videos?

Dropbox Staff Reply Community Expert Reply
Last modified by Thursday
522Views
4Replies
80Views
7Replies
Last modified by Thursday
24Views
1Replies
Last modified by Wednesday
98Views
8Replies
35Views
1Replies
35Views
1Replies
Last modified by Sunday
419Views
7Replies
Last modified by Snowdragon Saturday
47Views
2Replies

My videos won't upload to the shared folder. Why?

Dropbox Staff Reply Community Expert Reply
Last modified by Saturday
127Views
8Replies
Last modified by a week ago
824Views
8Replies
Last modified by a week ago
41Views
1Replies
Last modified by auntsusie a week ago
76Views
2Replies
168Views
2Replies

Automatic camera uploads set up

Dropbox Staff Reply Community Expert Reply
Last modified by tkeenan a week ago
78Views
3Replies
Last modified by LauraBV a week ago
6765Views
31Replies
Last modified by a week ago
59Views
1Replies
Last modified by a week ago
67Views
1Replies
Last modified by 2 weeks ago
55Views
1Replies
Last modified by 2 weeks ago
73Views
3Replies

All my photos are missing since upgrading my phone

Dropbox Staff Reply Community Expert Reply
Last modified by CecicliaGarcia 2 weeks ago
122Views
5Replies
Last modified by 2 weeks ago
43Views
1Replies
888Views
3Replies

Failing to upload an .mp4 file on my laptop.

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
67Views
2Replies

I have reported a shared link but it's still up.

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
94Views
2Replies
Posts
Views
Replies
Last modified by mohit 7 hours ago
327Views
12Replies

How can I download multiple files of videos?

Dropbox Staff Reply Community Expert Reply
Last modified by Thursday
522Views
4Replies
80Views
7Replies
Last modified by Thursday
24Views
1Replies
Last modified by Sunday
419Views
7Replies

My videos won't upload to the shared folder. Why?

Dropbox Staff Reply Community Expert Reply
Last modified by Saturday
127Views
8Replies
Last modified by a week ago
824Views
8Replies
Last modified by auntsusie a week ago
76Views
2Replies
168Views
2Replies

Automatic camera uploads set up

Dropbox Staff Reply Community Expert Reply
Last modified by tkeenan a week ago
78Views
3Replies
Last modified by LauraBV a week ago
6765Views
31Replies
Last modified by 2 weeks ago
73Views
3Replies
888Views
3Replies

I have reported a shared link but it's still up.

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
94Views
2Replies
94Views
2Replies
528Views
5Replies
Last modified by Ewjfrmn 3 weeks ago
89Views
4Replies

Time to display photo

Dropbox Staff Reply
Last modified by 3 weeks ago
92Views
3Replies

Dropbox notifications

Community Expert Reply
Last modified by 3 weeks ago
989Views
4Replies
2100Views
54Replies

Dropbox: Unable to sync Photos & Videos as iPhone is locked?

Dropbox Staff Reply Community Expert Reply
Last modified by KMcCMedia a month ago
7842Views
92Replies

Photos page missing in Dropbox browser

Dropbox Staff Reply Community Expert Reply
Last modified by a month ago
1473Views
4Replies
Last modified by a month ago
108Views
1Replies

Need help managing photos with DropBox

Dropbox Staff Reply Community Expert Reply
Last modified by jessyb a month ago
1205Views
7Replies
Last modified by a month ago
108Views
1Replies

creating folders in dropbox

Community Expert Reply
Last modified by sandi a month ago
186Views
2Replies
Last modified by a month ago
108Views
1Replies
146Views
2Replies
Last modified by a month ago
183Views
4Replies

Phone has stopped Uploading Photos

Dropbox Staff Reply Community Expert Reply
Last modified by sdhweb a month ago
569Views
25Replies
Posts
Views
Replies

photo/image access

Community Expert Reply
Last modified by 56m ago
8Views
1Replies

Receiving file problem

Community Expert Reply
Last modified by 8 hours ago
12Views
2Replies

Downloading file is not available

Dropbox Staff Reply
Last modified by yesterday
10Views
1Replies

File that is not mine

Dropbox Staff Reply
Last modified by yesterday
21Views
1Replies
Last modified by flaviomelocra yesterday
74Views
6Replies
Last modified by Wednesday
98Views
8Replies
35Views
1Replies
35Views
1Replies
Last modified by Snowdragon Saturday
47Views
2Replies
Last modified by a week ago
41Views
1Replies
Last modified by a week ago
59Views
1Replies
Last modified by a week ago
67Views
1Replies
Last modified by 2 weeks ago
55Views
1Replies

All my photos are missing since upgrading my phone

Dropbox Staff Reply Community Expert Reply
Last modified by CecicliaGarcia 2 weeks ago
122Views
5Replies
Last modified by 2 weeks ago
43Views
1Replies

Failing to upload an .mp4 file on my laptop.

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
67Views
2Replies
Last modified by RobertHorn50 2 weeks ago
71Views
3Replies
Last modified by Jicnon 2 weeks ago
74Views
2Replies

Slideshow mode on Website

Community Expert Reply
Last modified by Homer 3 weeks ago
75Views
2Replies

Retrieve photos from phone

Community Expert Reply
Last modified by 3 weeks ago
71Views
1Replies
Last modified by 3 weeks ago
72Views
1Replies
Last modified by 4 weeks ago
83Views
2Replies
87Views
1Replies

Mac photos on dropbox

Dropbox Staff Reply
Last modified by Luanne R.1 a month ago
154Views
4Replies
Last modified by a month ago
130Views
2Replies
Last modified by a month ago
133Views
6Replies
119Views
3Replies

Videos are not working

Dropbox Staff Reply Community Expert Reply
Last modified by a month ago
113Views
2Replies
Last modified by a month ago
92Views
1Replies

Pictures won't open in Dropbox

Dropbox Staff Reply
Last modified by a month ago
99Views
1Replies

What kinds of files can I preview on dropbox.com?

You can preview most file types on dropbox.com including:

  • Documents and text
  • Presentations
  • Images
  • Video
  • Audio
  • Links
  • See a full list of specific file types.


    What if a file type isn't previewing?

    There can be a few reasons why files aren't previewing:

  • The file type isn’t supported
  • The file is too large
  • The file is password protected
  • The file is corrupted
  • The file is a video, and it’s longer than 15 minutes
  • How do I enable camera uploads?

    There are two steps to enabling Camera Uploads:

    1. Do at least one of the following:
    2. Once you’ve either connected a computer or upgraded to Dropbox Pro:

    Enable camera uploads

    Photos and videos

    Pictures…videos… Learn everything about storing and sharing media in Dropbox.

    Top Contributors
    Rich 4369
    Mark 3665
    Jane 1194
    Sanchez 975
    Greg K. 888