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Known issues - updated July 13th see more

Photos and videos

Pictures…videos… Learn everything about storing and sharing media in Dropbox.

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Last modified by Luanne R.1 41m ago
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37Views
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Need help managing photos with DropBox

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Last modified by Mads Ulrik S. 10 hours ago
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Videos are not working

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Last modified by 14 hours ago
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Cant open file

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Last modified by yesterday
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1Replies

Pictures won't open in Dropbox

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Last modified by yesterday
25Views
1Replies
1818Views
9Replies

creating folders in dropbox

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Last modified by sandi Saturday
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2Replies

Camera UPloads

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Last modified by Huascar Saturday
380Views
4Replies
Last modified by Friday
37Views
3Replies
1541Views
53Replies
Last modified by Thursday
22Views
1Replies

Organizing my dropbox

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Last modified by Laura J.10 Thursday
29Views
2Replies
51Views
2Replies
Last modified by Thursday
83Views
4Replies

Phone has stopped Uploading Photos

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Last modified by sdhweb Tuesday
462Views
25Replies
Last modified by a week ago
32Views
3Replies

Photos not uploading

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Last modified by a week ago
26Views
1Replies

Exporting files crash the app

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Last modified by a week ago
624Views
6Replies
Last modified by a week ago
41Views
4Replies
Last modified by Dudk1ns a week ago
119Views
6Replies
Last modified by a week ago
57Views
5Replies

Dropbox changing file types

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Last modified by 2 weeks ago
62Views
3Replies

trying to see all the photos

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Last modified by 2 weeks ago
44Views
1Replies

Dropbox: Unable to sync Photos & Videos as iPhone is locked?

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Last modified by 2 weeks ago
7092Views
91Replies
Last modified by 2 weeks ago
90Views
3Replies
66Views
1Replies
Last modified by 2 weeks ago
117Views
3Replies

How to share 8 photos in a link?

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Last modified by 3 weeks ago
139Views
3Replies

Problem in moving images from dropbox to gallery

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Last modified by 3 weeks ago
274Views
3Replies
Posts
Views
Replies

Need help managing photos with DropBox

Dropbox Staff Reply Community Expert Reply
Last modified by Mads Ulrik S. 10 hours ago
964Views
6Replies

creating folders in dropbox

Community Expert Reply
Last modified by sandi Saturday
45Views
2Replies

Camera UPloads

Community Expert Reply
Last modified by Huascar Saturday
380Views
4Replies
1541Views
53Replies
51Views
2Replies
Last modified by Thursday
83Views
4Replies

Phone has stopped Uploading Photos

Dropbox Staff Reply Community Expert Reply
Last modified by sdhweb Tuesday
462Views
25Replies
Last modified by Dudk1ns a week ago
119Views
6Replies

Dropbox: Unable to sync Photos & Videos as iPhone is locked?

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
7092Views
91Replies
Last modified by 2 weeks ago
117Views
3Replies

How to share 8 photos in a link?

Dropbox Staff Reply
Last modified by 3 weeks ago
139Views
3Replies

Problem in moving images from dropbox to gallery

Dropbox Staff Reply Community Expert Reply
Last modified by 3 weeks ago
274Views
3Replies

How to set sort order default

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Last modified by 3 weeks ago
1268Views
10Replies
Last modified by 3 weeks ago
70Views
1Replies

Recover Permanently Deleted Files

Community Expert Reply
Last modified by 3 weeks ago
278Views
2Replies

Recover Permanently Deleted Files

Community Expert Reply
Last modified by Umair R. 4 weeks ago
796Views
3Replies
Last modified by silvanet 4 weeks ago
4307Views
19Replies
Last modified by a month ago
66Views
1Replies

Hi-Res Audio Compression

Dropbox Staff Reply
Last modified by a month ago
1244Views
2Replies
Last modified by a month ago
78Views
1Replies

Automatic Sync on photos

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Last modified by a month ago
108Views
2Replies
Last modified by a month ago
188Views
9Replies
115Views
1Replies
Last modified by johnmvip a month ago
486Views
15Replies

Empty albums

Community Expert Reply
Last modified by a month ago
141Views
2Replies

Videos won't play on computer

Community Expert Reply
Last modified by Mollyjo a month ago
245Views
4Replies

Delting Pictures

Community Expert Reply
Last modified by a month ago
108Views
1Replies
8614Views
16Replies
195Views
2Replies

moving Google photos into Dropbox

Community Expert Reply
Last modified by RWB1 May
2951Views
5Replies
Posts
Views
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Last modified by Luanne R.1 41m ago
6Views
0Replies
37Views
3Replies

Videos are not working

Dropbox Staff Reply Community Expert Reply
Last modified by 14 hours ago
21Views
2Replies

Cant open file

Dropbox Staff Reply
Last modified by yesterday
14Views
1Replies

Pictures won't open in Dropbox

Dropbox Staff Reply
Last modified by yesterday
25Views
1Replies
1818Views
9Replies
Last modified by Friday
37Views
3Replies
Last modified by Thursday
22Views
1Replies

Organizing my dropbox

Community Expert Reply
Last modified by Laura J.10 Thursday
29Views
2Replies
Last modified by a week ago
32Views
3Replies

Photos not uploading

Dropbox Staff Reply
Last modified by a week ago
26Views
1Replies

Exporting files crash the app

Community Expert Reply
Last modified by a week ago
624Views
6Replies
Last modified by a week ago
41Views
4Replies
Last modified by a week ago
57Views
5Replies

Dropbox changing file types

Dropbox Staff Reply
Last modified by 2 weeks ago
62Views
3Replies

trying to see all the photos

Dropbox Staff Reply
Last modified by 2 weeks ago
44Views
1Replies
Last modified by 2 weeks ago
90Views
3Replies
66Views
1Replies
Last modified by 3 weeks ago
345Views
2Replies

De-activated account - Missing Photos

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Last modified by 3 weeks ago
393Views
5Replies

Accidently delete my account

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Last modified by 4 weeks ago
80Views
2Replies
Last modified by 4 weeks ago
78Views
1Replies

How to make gallery pics larger?

Dropbox Staff Reply
Last modified by Danmax 4 weeks ago
90Views
2Replies
Last modified by MrFraggle a month ago
97Views
2Replies
97Views
4Replies
Last modified by tbroen a month ago
173Views
3Replies
Last modified by a month ago
91Views
1Replies

Activate my account

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Last modified by a month ago
951Views
5Replies

Photo orientation after upload reverts to landscape

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Last modified by a month ago
135Views
3Replies

Getting codes for Photos and Video links

Dropbox Staff Reply Community Expert Reply
Last modified by a month ago
102Views
2Replies

What kinds of files can I preview on dropbox.com?

You can preview most file types on dropbox.com including:

  • Documents and text
  • Presentations
  • Images
  • Video
  • Audio
  • Links
  • See a full list of specific file types.


    What if a file type isn't previewing?

    There can be a few reasons why files aren't previewing:

  • The file type isn’t supported
  • The file is too large
  • The file is password protected
  • The file is corrupted
  • The file is a video, and it’s longer than 15 minutes
  • How do I enable camera uploads?

    There are two steps to enabling Camera Uploads:

    1. Do at least one of the following:
    2. Once you’ve either connected a computer or upgraded to Dropbox Pro:

    Enable camera uploads

    Photos and videos

    Pictures…videos… Learn everything about storing and sharing media in Dropbox.

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