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Known issues - updated June 21st see more

Photos and videos

Pictures…videos… Learn everything about storing and sharing media in Dropbox.

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51Replies

looking for a photo using key word

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Last modified by 12 hours ago
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1Replies
Last modified by 17 hours ago
38Views
2Replies

Recover Permanently Deleted Files

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Last modified by 17 hours ago
14Views
2Replies

De-activated account - Missing Photos

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Last modified by yesterday
342Views
5Replies

Accidently delete my account

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38Views
2Replies
Last modified by Thursday
31Views
1Replies

Recover Permanently Deleted Files

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Last modified by Umair R. Thursday
580Views
3Replies

How to make gallery pics larger?

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Last modified by Danmax Wednesday
44Views
2Replies
Last modified by silvanet Wednesday
3392Views
19Replies
Last modified by Monday
25Views
1Replies

Hi-Res Audio Compression

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Last modified by Monday
1175Views
2Replies
51Views
2Replies
Last modified by Sunday
32Views
1Replies
45Views
4Replies
Last modified by tbroen a week ago
113Views
3Replies

Dropbox: Unable to sync Photos & Videos as iPhone is locked?

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Last modified by a week ago
6525Views
89Replies

Automatic Sync on photos

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Last modified by a week ago
52Views
2Replies
Last modified by a week ago
44Views
1Replies
Last modified by 2 weeks ago
135Views
9Replies

Activate my account

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Last modified by 2 weeks ago
911Views
5Replies
67Views
1Replies

How to share 8 photos in a link?

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Last modified by 2 weeks ago
54Views
1Replies

Photo orientation after upload reverts to landscape

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Last modified by 2 weeks ago
93Views
3Replies

Getting codes for Photos and Video links

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Last modified by 2 weeks ago
62Views
2Replies
Last modified by johnmvip 2 weeks ago
220Views
15Replies

Empty albums

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Last modified by 2 weeks ago
93Views
2Replies
50Views
1Replies

HELP...no audio

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Last modified by 3 weeks ago
85Views
5Replies

Videos won't play on computer

Community Expert Reply
Last modified by Mollyjo 3 weeks ago
196Views
4Replies
Posts
Views
Replies
1150Views
51Replies

Recover Permanently Deleted Files

Community Expert Reply
Last modified by Umair R. Thursday
580Views
3Replies
Last modified by silvanet Wednesday
3392Views
19Replies

Hi-Res Audio Compression

Dropbox Staff Reply
Last modified by Monday
1175Views
2Replies
Last modified by Sunday
32Views
1Replies

Dropbox: Unable to sync Photos & Videos as iPhone is locked?

Dropbox Staff Reply Community Expert Reply
Last modified by a week ago
6525Views
89Replies
Last modified by 2 weeks ago
135Views
9Replies
67Views
1Replies
Last modified by johnmvip 2 weeks ago
220Views
15Replies

Empty albums

Community Expert Reply
Last modified by 2 weeks ago
93Views
2Replies

Videos won't play on computer

Community Expert Reply
Last modified by Mollyjo 3 weeks ago
196Views
4Replies

Delting Pictures

Community Expert Reply
Last modified by 3 weeks ago
69Views
1Replies
Last modified by Elixir 4 weeks ago
8387Views
16Replies
Last modified by Demky 4 weeks ago
149Views
2Replies

moving Google photos into Dropbox

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Last modified by RWB1 4 weeks ago
2210Views
5Replies

How do I save my photos/videos to my computer?

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Last modified by a month ago
329Views
6Replies
179Views
4Replies

Prevent images in a folder from appearing on the Photos tab

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Last modified by a month ago
205Views
4Replies
Last modified by a month ago
85Views
1Replies
Last modified by a month ago
124Views
3Replies

Videos won't open

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Last modified by a month ago
725Views
6Replies

Uploading a photo

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Last modified by a month ago
127Views
2Replies

Photo file renaming

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Last modified by statzke a month ago
242Views
5Replies

PDF colour on screen

Community Expert Reply
Last modified by a month ago
111Views
1Replies
Last modified by a month ago
5935Views
30Replies

Downloaded files

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Last modified by a month ago
151Views
1Replies

Re: move photos back to my gallery on my phone

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Last modified by a month ago
187Views
2Replies

Pictures taken in WhatsApp didn't automatically upload to Dropbox

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Last modified by a month ago
315Views
8Replies

comment function has disappeared for photos

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Last modified by a month ago
216Views
2Replies
Last modified by jerryreed a month ago
603Views
4Replies
Posts
Views
Replies

looking for a photo using key word

Community Expert Reply
Last modified by 12 hours ago
10Views
1Replies
Last modified by 17 hours ago
38Views
2Replies

Recover Permanently Deleted Files

Community Expert Reply
Last modified by 17 hours ago
14Views
2Replies

De-activated account - Missing Photos

Dropbox Staff Reply Community Expert Reply
Last modified by yesterday
342Views
5Replies

Accidently delete my account

Dropbox Staff Reply Community Expert Reply
Last modified by Thursday
38Views
2Replies
Last modified by Thursday
31Views
1Replies

How to make gallery pics larger?

Dropbox Staff Reply
Last modified by Danmax Wednesday
44Views
2Replies
Last modified by Monday
25Views
1Replies
51Views
2Replies
45Views
4Replies
Last modified by tbroen a week ago
113Views
3Replies

Automatic Sync on photos

Dropbox Staff Reply Community Expert Reply
Last modified by a week ago
52Views
2Replies
Last modified by a week ago
44Views
1Replies

Activate my account

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
911Views
5Replies

How to share 8 photos in a link?

Dropbox Staff Reply
Last modified by 2 weeks ago
54Views
1Replies

Photo orientation after upload reverts to landscape

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
93Views
3Replies

Getting codes for Photos and Video links

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
62Views
2Replies
50Views
1Replies

HELP...no audio

Dropbox Staff Reply Community Expert Reply
Last modified by 3 weeks ago
85Views
5Replies

All Pictures automatically uploaded to Dropbox

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Last modified by 3 weeks ago
101Views
2Replies
113Views
1Replies
Last modified by 4 weeks ago
96Views
2Replies

Can't download photos sent in a zip file format

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Last modified by 4 weeks ago
103Views
3Replies

Can't upload my files.

Dropbox Staff Reply
Last modified by a month ago
81Views
1Replies
Last modified by a month ago
240Views
10Replies

Error when trying to import photos from an iPhone

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Last modified by a month ago
168Views
3Replies
Last modified by FernandoA May
10309Views
21Replies

Sharing pics and videos

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Last modified by April
246Views
5Replies
Last modified by tigertell April
7577Views
22Replies

Video Uploading

Dropbox Staff Reply
Last modified by March
221Views
1Replies

What kinds of files can I preview on dropbox.com?

You can preview most file types on dropbox.com including:

  • Documents and text
  • Presentations
  • Images
  • Video
  • Audio
  • Links
  • See a full list of specific file types.


    What if a file type isn't previewing?

    There can be a few reasons why files aren't previewing:

  • The file type isn’t supported
  • The file is too large
  • The file is password protected
  • The file is corrupted
  • The file is a video, and it’s longer than 15 minutes
  • How do I enable camera uploads?

    There are two steps to enabling Camera Uploads:

    1. Do at least one of the following:
    2. Once you’ve either connected a computer or upgraded to Dropbox Pro:

    Enable camera uploads

    Photos and videos

    Pictures…videos… Learn everything about storing and sharing media in Dropbox.

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