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Known issues - updated Aug 14th see more

Photos and videos

Pictures…videos… Learn everything about storing and sharing media in Dropbox.

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Replies

My videos won't upload to the shared folder. Why?

Dropbox Staff Reply Community Expert Reply
Last modified by Ashrafi yesterday
114Views
9Replies

Organization Upload Photos folder

Dropbox Staff Reply
Last modified by Nikkigold yesterday
19Views
2Replies
Last modified by yesterday
41Views
6Replies
16Views
1Replies
25Views
1Replies
Last modified by Sunday
407Views
7Replies
Last modified by Snowdragon Saturday
41Views
2Replies
Last modified by Friday
813Views
8Replies
Last modified by Friday
35Views
1Replies
Last modified by auntsusie Friday
61Views
2Replies
158Views
2Replies

Automatic camera uploads set up

Dropbox Staff Reply Community Expert Reply
Last modified by tkeenan Friday
61Views
3Replies
Last modified by LauraBV Thursday
6724Views
31Replies
Last modified by Thursday
48Views
1Replies
Last modified by Wednesday
60Views
1Replies
Last modified by a week ago
48Views
1Replies
Last modified by a week ago
66Views
3Replies

All my photos are missing since upgrading my phone

Dropbox Staff Reply Community Expert Reply
Last modified by CecicliaGarcia a week ago
115Views
5Replies
Last modified by a week ago
39Views
1Replies
877Views
3Replies

Failing to upload an .mp4 file on my laptop.

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
59Views
2Replies

I have reported a shared link but it's still up.

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
84Views
2Replies
Last modified by RobertHorn50 2 weeks ago
65Views
3Replies
Last modified by Jicnon 2 weeks ago
71Views
2Replies
87Views
2Replies
521Views
5Replies
Last modified by Ewjfrmn 2 weeks ago
82Views
4Replies
Last modified by 2 weeks ago
311Views
11Replies

Time to display photo

Dropbox Staff Reply
Last modified by 2 weeks ago
88Views
3Replies

Slideshow mode on Website

Community Expert Reply
Last modified by Homer 2 weeks ago
70Views
2Replies
Posts
Views
Replies

My videos won't upload to the shared folder. Why?

Dropbox Staff Reply Community Expert Reply
Last modified by Ashrafi yesterday
114Views
9Replies
Last modified by Sunday
407Views
7Replies
Last modified by Friday
813Views
8Replies
Last modified by auntsusie Friday
61Views
2Replies
158Views
2Replies

Automatic camera uploads set up

Dropbox Staff Reply Community Expert Reply
Last modified by tkeenan Friday
61Views
3Replies
Last modified by LauraBV Thursday
6724Views
31Replies
Last modified by a week ago
66Views
3Replies
877Views
3Replies

I have reported a shared link but it's still up.

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
84Views
2Replies
87Views
2Replies
521Views
5Replies
Last modified by Ewjfrmn 2 weeks ago
82Views
4Replies
Last modified by 2 weeks ago
311Views
11Replies

Time to display photo

Dropbox Staff Reply
Last modified by 2 weeks ago
88Views
3Replies

Dropbox notifications

Community Expert Reply
Last modified by 3 weeks ago
976Views
4Replies
2049Views
54Replies

Dropbox: Unable to sync Photos & Videos as iPhone is locked?

Dropbox Staff Reply Community Expert Reply
Last modified by KMcCMedia 4 weeks ago
7789Views
92Replies

Photos page missing in Dropbox browser

Dropbox Staff Reply Community Expert Reply
Last modified by 4 weeks ago
1464Views
4Replies
Last modified by 4 weeks ago
102Views
1Replies

Need help managing photos with DropBox

Dropbox Staff Reply Community Expert Reply
Last modified by jessyb a month ago
1185Views
7Replies
Last modified by a month ago
100Views
1Replies

creating folders in dropbox

Community Expert Reply
Last modified by sandi a month ago
173Views
2Replies
Last modified by a month ago
101Views
1Replies
140Views
2Replies
Last modified by a month ago
176Views
4Replies

Phone has stopped Uploading Photos

Dropbox Staff Reply Community Expert Reply
Last modified by sdhweb a month ago
560Views
25Replies
Last modified by a month ago
108Views
3Replies
Last modified by Dudk1ns a month ago
240Views
6Replies
Last modified by a month ago
141Views
5Replies
Posts
Views
Replies

Organization Upload Photos folder

Dropbox Staff Reply
Last modified by Nikkigold yesterday
19Views
2Replies
Last modified by yesterday
41Views
6Replies
16Views
1Replies
25Views
1Replies
Last modified by Snowdragon Saturday
41Views
2Replies
Last modified by Friday
35Views
1Replies
Last modified by Thursday
48Views
1Replies
Last modified by Wednesday
60Views
1Replies
Last modified by a week ago
48Views
1Replies

All my photos are missing since upgrading my phone

Dropbox Staff Reply Community Expert Reply
Last modified by CecicliaGarcia a week ago
115Views
5Replies
Last modified by a week ago
39Views
1Replies

Failing to upload an .mp4 file on my laptop.

Dropbox Staff Reply Community Expert Reply
Last modified by 2 weeks ago
59Views
2Replies
Last modified by RobertHorn50 2 weeks ago
65Views
3Replies
Last modified by Jicnon 2 weeks ago
71Views
2Replies

Slideshow mode on Website

Community Expert Reply
Last modified by Homer 2 weeks ago
70Views
2Replies

Retrieve photos from phone

Community Expert Reply
Last modified by 3 weeks ago
66Views
1Replies
Last modified by 3 weeks ago
66Views
1Replies
Last modified by 3 weeks ago
75Views
2Replies
83Views
1Replies

Mac photos on dropbox

Dropbox Staff Reply
Last modified by Luanne R.1 4 weeks ago
146Views
4Replies
Last modified by 4 weeks ago
124Views
2Replies
Last modified by a month ago
127Views
6Replies
112Views
3Replies

Videos are not working

Dropbox Staff Reply Community Expert Reply
Last modified by a month ago
108Views
2Replies
Last modified by a month ago
87Views
1Replies

Pictures won't open in Dropbox

Dropbox Staff Reply
Last modified by a month ago
94Views
1Replies
1990Views
9Replies
Last modified by a month ago
114Views
3Replies

Organizing my dropbox

Community Expert Reply
Last modified by Laura J.10 a month ago
109Views
2Replies

Photos not uploading

Dropbox Staff Reply
Last modified by a month ago
104Views
1Replies

What kinds of files can I preview on dropbox.com?

You can preview most file types on dropbox.com including:

  • Documents and text
  • Presentations
  • Images
  • Video
  • Audio
  • Links
  • See a full list of specific file types.


    What if a file type isn't previewing?

    There can be a few reasons why files aren't previewing:

  • The file type isn’t supported
  • The file is too large
  • The file is password protected
  • The file is corrupted
  • The file is a video, and it’s longer than 15 minutes
  • How do I enable camera uploads?

    There are two steps to enabling Camera Uploads:

    1. Do at least one of the following:
    2. Once you’ve either connected a computer or upgraded to Dropbox Pro:

    Enable camera uploads

    Photos and videos

    Pictures…videos… Learn everything about storing and sharing media in Dropbox.

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