I seem to be having a serious issue downloading files on my PC. I can download them on my phone but when I try my PC, it gets stuck.
1. I have the Dropbox windows store app installed. It's usually pretty easy to download through it which is why I use all the time. Over the last day, when I try to download through it, it gets stuck. I have unistalled and reinstalled it but the issue persits.
2. I tried using Edge and it got stuck as well. Eventually tried chrome which also got stuck however, I have managed to download a small file by constantly resuming the failed upload. It took almost 30 mins to download a 50 MB file. I am currently trying to download a 1GB file and it keeps telling me 7 days!
3. I have no problem downloading other things off my browser, the windows store etc. I can also easily upload files to dropbox
As I said earlier, I have no problem downloading on my phone and it uses the same WiFi network as my PC. Is this a problem others are experiencing or could there be a problem with my PC? Please, any help will be much appreciated. Thanks!
I have same problem with download , constant breaking up - resuming, download speed goes around 1.2 mbs (i have 50mb/s) everything was great few hours ago, download 5mb/s
now... so bad.
I assume, by downloading, you are doing so through your dropbox app. Maybe you can try to actually download the file from Dropbox web portal.
Yes that's what I have been trying to do through both web browsers I use, Chrome and Edge. The result is still the same however on chrome if i wait long enough and it fails I can resume it which will download another MB or so then it gets stuck again.
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Hi there. This is the exact issue I am having trying to download JPG files which I already created a thread for. Thank god I am not the only one. I already got a support case open so hopefully this can get looked at and resolved soon.
@Daphne Thanks for your response. I have tried all that and the result is still the same. Now it is impossible for me to upload big files via the windows 10 app or through a browser (I was able to upload a few pictures last night). I keep getting a message saying "Can't upload. Try again later". I am still able to download and upload on my iphone which uses the same network as my PC.
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