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MOV file uploaded to DB in 2014 won't open "invalid" (Mac)

Level 3

A friend of mine has just died and I really want to give a copy of a MOV format film I made of her in 2014 to her family and uploaded to Dropbox then.  I have downloaded it to my Mac (using both Safari and Chrome) and it shows as 'invalid'.  

I am desperate to get it to work.  Can you help please? Screenshot 2019-05-12 at 14.16.24.pngScreenshot 2019-05-12 at 14.15.04.png

3 Replies

Re: MOV file uploaded to DB in 2014 won't open "invalid" (Mac)

Super User II

Have you got the appropriate software to view it on your machine? Dropbox simply gets the file to the machine it doesnt open it. 

Try downloading and installing something like VLC player and seeing if it opens in that


 


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Re: MOV file uploaded to DB in 2014 won't open "invalid" (Mac)

Level 3

Hope you received my reply as can't see it here....??

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Re: MOV file uploaded to DB in 2014 won't open "invalid" (Mac)

Super User II

I didnt, sorry.


 


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MOV file uploaded to DB in 2014 won't open "invalid" (Mac)
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